Lax security in maintaining medical records

A private detective offered $10,000 to a clinic assistant of a medical centre in order to obtain the medical record of the mistress of his client’s husband.
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Lax security in maintaining medical records
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Dr. K was a partner of a large private medical centre. Medical records of the centre were computerised to enhance storage efficiency and retrieval of patients’information. Every employee had access to the records since no password was required.

Robert, a private detective, was entrusted by his client Mrs. CHAN to keep surveillance on her husband who was suspected to have an affair with another woman. Discovering that Mr. CHAN’s mistress had paid frequent visits to Dr. K recently, Robert tried to seek assistance from the clinic assistant Eva to access relevant medical records. Robert agreed to offer Eva $10,000 as a reward for her help. Subsequently, Eva passed Robert a copy of the medical record of the mistress who had been confirmed pregnant.  Eva accepted the money from Robert in return.

Case Analysis

Both Robert and Eva might have breached Section 9 of the Prevention of Bribery Ordinance for offering and accepting bribes.  It was unlikely that Eva’s employer would permit her to accept an advantage (i.e. $10,000) for disclosing patients’ information to a third party. In addition, Eva might have committed an offence of accessing the computer with criminal or dishonest intent, contrary to Section 161 of the Crimes Ordinance.

Since Dr. K and his partners failed to adopt security measures to protect patients’ information, they might have liabilities under the Personal Data (Privacy) Ordinance which requires appropriate security measures to protect clients’ personal data.

Section 1.1.3, 1.1.4 and 1.1.5 of the Code of Professional Conduct issued by the Medical Council of Hong Kong (Oct 2022) also requires doctors to take every step to strengthen the control system to protect patients’ information from misuse.

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Common trade practice is not a defence

Andrew was the chief accountant of a large trading company. He discovered a number of fraudulent and corrupt activities involving senior sales representatives and their mainland clients and such activities were condoned by the senior management.
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Andrew was the chief accountant of a large trading company.  Due to keen competition, the business of the company deteriorated substantially.  To improve the situation, the company attempted to invest in the Mainland.

When reviewing the books and bank statements, Andrew found that there was evidence of fraudulent activities involving some sales representatives. Andrew discovered that there were no supporting documents for some cash payments claimed by the sales representatives.  When asked for explanations, the sales representatives replied that those expenses had been incurred for the purpose of building up new businesses in the Mainland.  They further explained that the offering of commission to agents of business clients was a common practice.  When consulting the Marketing Director who was a long serving staff of the company, Andrew was told that the expenses were approved by  the Marketing Director personally. 

With no choice, Andrew went to see the Vice-president.  The Vice-president pacified Andrew and told him that in real business life, the company had to tolerate some minor variations in order to get the job done.

Next day, a cheque was placed on Andrew’s desk and the phone rang.  It was the Marketing Director.  Andrew was asked to sign the cheque and was told that it would be deposited in a designated Hong Kong bank account belonging to a buyer of a firm in the Mainland.  The arrangement enabled the buyer to pay for his various expenses while on business in Hong Kong.  He further suggested that the sum could be paid by an overseas subsidiary of the company.

Although Andrew knew that the client was very important to the company, he suspected that the payment might be unlawful.

What should Andrew do?

Case Analysis

The sales representatives committed an offence under Section 9(3) of the Prevention of Bribery Ordinance (POBO) offence if they had submitted false documents i.e. claims of commissions or entertainment expenses to deceive their principal i.e. the company.   

Furthermore, the offering of illegal commissions to agents of business clients with a view to obtaining or securing business might constitute a bribery offence under the POBO.   Agents of clients should obtain permission from their principals, i.e. their employers, for accepting advantages or commissions in relation to their work.  As approval should be given by the principal of the acceptor not the offeror, the Managing Director’s approval on the expense payments would not be considered the principal’s approval in this case.  

Although the clients were located in the Mainland, if any part of the act of bribery (including offering, soliciting or accepting a bribe) takes place in Hong Kong, the case may still be pursued by the ICAC under the POBO.  In any case, customary trade practice could not be a defence in any proceeding for a bribery offence under the POBO.  

Andrew should bring the issues to the attention of the company management and avoid involve in any acts that might call his integrity and professionalism into question. He should take into account his own views on ethics and legality and offer advice to the management if there were better alternatives.  

If corruption involving senior management was suspected, and all his attempts to find legal and ethical alternatives were rejected, then Andrew should consider resigning from the company and refuse to carry out any illegal transactions. He should consider reporting corruption to the ICAC and other crimes to the police.

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cases_089

Professional Integrity of Accounting Professionals

Billy’s trading company was a major client of Jimmy’s CPA firm. Facing a difficult time, Billy asked Jimmy to manipulate the financial position of his company in the year-end audit to facilitate his obtaining credit facilities from a bank…
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Jimmy and Billy studied Accounting and Finance in the same university and became very good friends.  After graduation, Billy started his own trading business.  His company, B&B Co. Ltd., had been expanding very fast and achieving a huge annual turnover.  Jimmy pursued his career in accountancy and worked hard to become a partner in a CPA firm.  Naturally, B&B Co. Ltd. became one of the major clients of Jimmy's firm, contributing to 20% of its professional income.

This year, B&B Co. Ltd. was facing a very difficult position.  Apart from losing a few major customers, a significant loss was discovered after Jimmy's firm completed the year-end audit for B&B Co. Ltd.

Jimmy was invited to lunch by Billy.  Over the lunch Billy told Jimmy that he was negotiating a big order.  If he could successfully apply for a line of credit with a bank to handle the order, B&B Co. Ltd.'s position would turn around. By then, even more services would be needed from Jimmy's firm. 

However, he was worried that if the bank was aware of B&B Co. Ltd.’s current financial position, it would not grant credit facilities.  Billy then asked Jimmy to use whatever device to improve the financial position of his company and promised to duly reward Jimmy with a luxurious car after overcoming this hurdle.  If Jimmy refused his request, he had no choice but to appoint another CPA firm next year.

Case Analysis

The offering of “reward” by Billy as an inducement for Jimmy to misrepresent the financial position of B&B Co. Ltd. was a breach of Section 9 of the Prevention of Bribery Ordinance (POBO).  Jimmy should refuse Billy’s offer and make it clear to Billy that while B&B Co. Ltd. was an important and valued client of his firm, no financial inducement or veiled threat would cause him to compromise his independence and professional integrity in connection with either the company's forthcoming audited financial statements or any other professional engagements carried out for B&B Co. Ltd.

Jimmy might consult a fellow partner at this stage in considering his alternative responses to this sensitive situation and in clarifying his own professional responsibilities in the circumstances, although remaining mindful at all times of the need to preserve client confidentiality.  In the event that Jimmy had no appropriate internal channel for such consultation, he might consider consulting the Hong Kong Institute of Certified Public Accountants.

As Billy’s close friend, Jimmy should explain to Billy that the use of “whatever device he could to improve the financial position of B&B Co. Ltd.” was inappropriate, and that he and his firm would endeavor to help the company overcome the current challenges by legitimate means.

If Billy was unwilling to change his position and insisted on carrying through his threats, Jimmy should point out that, having substantially completed the audit that they were engaged to perform, his firm would propose to issue a qualified report if B&B Co. Ltd.’s financial statements did not give a true and fair view. 

Having fulfilled their statutory responsibility by reporting to the shareholders, Jimmy should explain that his firm would tender their resignation.  Details of these circumstances would also be given to any proposed successor firm of auditors in etiquette correspondence.  In the event that B&B Co. Ltd. attempted to remove Jimmy's firm from office, Jimmy should explain that he would consider making similar representations to the shareholders as entitled under the Companies Ordinance.

Jimmy was suggested to report the attempted bribe to the ICAC to safeguard his own interests.  

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cases_087

Manipulating accounting records to apply for bank loans

An owner of a toy manufacturing company was facing financial difficulties. He pleaded with the auditor to help manipulate the accounting records in order to obtain a large bank loan.
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ABC Co. Ltd. (ABC) manufactured a wide variety of toys and games for children.  Ben had been the auditor of ABC and befriended its owner, Dale, for years. They were good friends and both found their business relationship quite rewarding. The growth of ABC had given Ben opportunities to provide additional services to the firm and its owner.

Due to contractions of the toy industry, ABC was facing serious financial difficulties.  When auditing the accounts of ABC, Ben discovered the financial impact of the industry contraction on ABC.  Sales of ABC declined while receivables and inventory went up.  The audit also revealed material quantities of slow-moving stock which was confirmed by the marketing manager and production manager.

When Ben informed Dale of his findings, Dale replied that he intended to design and produce more creative toys to boost up the sales in order to save the company from bankruptcy. However, it required large capital outlays for manufacturing equipment.  Dale asked for Ben’s help to manipulate the accounting records, so that he could successfully apply for a large loan from the bank.  In return, Dale offered a luxury clubhouse membership to Ben as a token of thanks.

What major factors should Ben consider when handling Dale’s request?  What should Ben do? 

Case Analysis

Ben could consider the following major factors when handling Dale’s request:

Professional / Company code of conduct

The Hong Kong Institute of Chartered Public Accountants (HKICPA) requires a professional accountant to comply with relevant laws and regulations, and avoid any conduct that the professional accountant knows or should know might discredit the profession.  Also, a professional accountant needs to comply with the fundamental principles of integrity and objectivity as stipulated in the HKICPA’s Code of Ethics for Professional Accountants which requires an accountant to be straightforward and honest in all professional and business relationships and avoid any conflict of interest situations.   Meanwhile, Ben also needs to observe his company’s code of conduct governing the above behaviours.

Legal Requirements

Ben might violate the Section 9(1) of the Prevention of Bribery Ordinance (POBO) if he accepted the advantage (luxury clubhouse membership) offered by Dale for helping Dale to obtain the bank loan by manipulating ABC’s accounting records; whereas Dale might violate Section 9(2) of the POBO by offering bribes.

Uncompromising Self-values

Helping Dale to get a bank loan by manipulating ABC’s accounting records might undermine Ben’s self-values of honesty, integrity and responsibility to his accounting firm.

Sunshine Test

If Ben accepted Dale’s offer and helped him to get the bank loan, he would fail to disclose his decision and the situation openly and honestly without misgiving.

When facing the above situation, Ben should avoid involve in any acts that might call his integrity and professionalism into question. He must take into account his own views on ethics and legality and offer advice to Dale if there were better alternatives.  

Zero tolerance to attempted bribes

If Dale insisted on asking for Ben’s help to get the bank loan, Ben should decline the advantage offered by Dale and report the attempted bribe to his accounting firm and the ICAC as soon as possible.

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cases_086

Conspiracy to defraud

Teddy, a clerk in a solicitor firm, was responsible for handling conveyancing documents. Due to financial pressure, Teddy was tempted by his friend to prepare fake documents to deceive the bank for mortgage loans.
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Teddy was a clerk employed by a solicitor firm and much trusted by his employer.  The firm’s major source of income was property conveyancing and Teddy was responsible for handling all the paper work of the property deals.  Teddy would get married soon but his fiancée wanted a grand wedding ceremony which put Teddy under a lot of financial pressure.  

One day, Teddy had dinner with his friend Barry who worked in a bank. Teddy talked to Barry about his financial worries.  Barry responded that perhaps they could work out something together for their benefits.  Barry suggested that he would submit some forged mortgage loan applications to his bank with the support of fake conveyancing documents with inflated property values prepared by Teddy.  Barry ensured Teddy that no questions would be asked by the bank.  After that, they could equally share the approved loans.  Teddy decided to take the risk and agreed to Barry’s plan.

Case Analysis

It would be an offence of Section 9 of the Prevention of Bribery Ordinance (POBO) if Teddy, as an employee of the law firm, without the approval of his employer, accepted the advantage (equal share of the mortgage loans) offered by Barry for assisting Barry to deceive the bank by preparing fake conveyancing documents. Barry might also violate the POBO for offering bribes. 

Moreover, Barry might also violate Section 9(3) of POBO for using false documents to deceive his principal (the bank) and Section 123 of the Banking Ordinance.  Both Barry and Terry might be liable for fraud and conspiracy to defraud.

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Accepting advantage

Baldwin, a legal clerk, was handling a theft case. He was offered a bundle of money during an interview with the client…
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Baldwin, a legal clerk of a very respectable legal firm specializing in criminal cases, was responsible for handling paperwork, filing documentation, communicating with clients, as well as setting appointments and meetings.

Recently, Baldwin was handling a criminal case for a client, Timothy, who was a sales representative in a jewelry wholesale company and was charged with two counts of theft amounting to around $250,000.  Timothy claimed that he was unduly implicated when his colleague suddenly resigned soon after the thefts were discovered.  Fearing to be convicted, both Timothy and his wife were desperate to seek legal assistance.

Sensing the desperation of his client, Baldwin tried to take advantage of the situation.  Baldwin hinted to Timothy and his wife that their chance of winning was half-and-half but it would certainly increase with Baldwin’s expertise.  He also stated that the legal fees would be expensive but worthwhile because Timothy’s reputation within the trade was more important.  The couple was so eager that they were willing to pay whatever it took to get out of the mess.

Soon after, Timothy and his wife came to the legal firm for a meeting with Baldwin.  At the end of the meeting, the couple gave an envelope to Baldwin saying that its content was a token of appreciation if Baldwin could help Timothy off the hook.  Baldwin opened the envelope and bundles of cash came into sight.  Baldwin gladly accepted the ‘token’.  However, Timothy was eventually convicted due to substantial evidence.

Did Baldwin violate any legislation for accepting money from his clients even though the outcome of the whole case was really not up to him to manoeuvre?

Case Analysis

Under Section 9 of the Prevention of Bribery Ordinance (POBO), it would be an offence for any agent to accept advantage without the permission of his principal when conducting his principal’s affairs or business. Baldwin, as an employee of the law firm, might violate Section 9 of POBO, since he, without the approval of his employer, accepted the cash offered by Timothy and his wife for assisting them in the criminal case. On the other hand, Timothy and his wife might also violate POBO for offering bribes. 

Even though the outcome of the criminal case was beyond Baldwin’s abilities, according to Section 11 of POBO, the offeror (i.e. Timothy and his wife) and the acceptor (i.e. Baldwin) of bribe would still commit an offence irrespective of whether or not the purpose of the bribery has actually been carried out.

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Release of inside information

Kenneth, a senior partner of a solicitor firm, was in great financial difficulties. His old classmate offered to help with the debt if Kenneth could leak out inside information.
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Kenneth, a senior partner of a large solicitor firm, had recently suffered from a tremendous loss in the stock market leading him in serious financial difficulties.  Meanwhile, one of his long-term trusted clients, ABC Limited, was planning to make a series of large investment in overseas property market in which multi-billion deals would be involved.  The company would soon look for a solicitor firm to take care of the legal part of the project.  With the close work relationship, Kenneth knew that his firm would be a favourable choice but other competitors were also fighting hard to get the business.

One day, an old classmate in law school, Joe, invited Kenneth out for a dinner.  Joe was a senior partner of a competitor solicitor firm which was also interested in the project.  Knowing that Kenneth was in great financial debts, Joe made a very tempting suggestion to Kenneth.  Joe asked Kenneth to pass him the project proposal details prepared by Kenneth’s firm.  Then, Joe would copy the same content and submit another proposal before Kenneth’s firm, in order to win the project contract.  In return, Joe would give Kenneth 5% of the contract value as a token of thanks, which would help Kenneth clear off most of his debts.  Kenneth began to think.

Would Kenneth violate any legislation if he accepted Joe’s offer? What should Kenneth do?

Case Analysis

Kenneth, as an agent of his solicitor firm, might violate Section 9 of the Prevention of Bribery Ordinance (POBO) if he accepted the advantage (i.e. 5% of the contract value) offered by Joe for leaking internal information to Joe without the approval of his principal (i.e. the law firm). Meanwhile, Joe might also violate the POBO for offering bribes.

Kenneth might also violate the professional code of conduct for compromising or impairing his independence or integrity, as well as his duty to act in the best interests of his client.

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Accepting bribes to act against regulation

A supervising officer of a construction company solicited bribes from a tenderer for leaking out quotation information.
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Construction company A was planning to carry out a large-scale residential development project on a piece of land in the North East of the New Territories that was owned by the company. The company decided to select a contractor by open tender.

Mr Lee, one of the supervising officers of Company A, was responsible for overseeing the project. By virtue of his position, Mr Lee had access to the business secrets, including the quotation prices offered by other tenderers and recommendations given by the consultancy company.

During the tendering process, Mr Lee arranged to have a meeting with Mr Ho, who was employed by one of the tendering companies. Mr Lee claimed that he could disclose business secrets concerning the project to Mr Ho on the condition that Mr Ho’s company, after winning the contract, would pay him 2.5% of the project construction cost, which would bring him an estimated reward of HK$2 million.

Following disclosure of the bribery scam, Mr Lee was arrested and found guilty of corruption crime.

Case Analysis

By soliciting an advantage and leaking the quotation information to Mr Ho, Mr Lee might have committed an offence under Section 9 of the Prevention of Bribery Ordinance. Meanwhile, Mr Ho might also have committed an offence by offering bribes. The section (Section 9) states that:

  • an agent (normally an employee) solicits or accepts an advantage without the permission of his principal (normally the employer) when conducting his principal’s affairs or business commits an offence; and
  • the person who offers the advantage also commits an offence.

A company should establish a good quotation and tendering system to enable the selection of the best contractor for the job required.  A good quotation/tendering system should prevent tender and quotation information from leakage.  Quotations or tenders received should not be opened before the deadline to reduce the likelihood of information leakage.  Furthermore, the opening of the tenders and quotations should be carried out by at least two persons to prevent tampering with the prices submitted

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cases_078

Accepting advantage from subcontractor with close personal relationship

Peter, an engineer, wanted to buy a new car but struggled with the deposit. A subcontractor under Peter’s supervision offered Peter financial assistance without hesitation.
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Peter was an engineer in a private construction company. He had been assigned to supervise works carried out on site drainage in the eastern district of Hong Kong Island.  The job was awarded to a subcontractor and the director Stanley was very happy as the project brought in good money and would be renewed annually.

Stanley knew that one of Peter’s hobbies was buying new cars. So each time they met the conversation would invariably turn to the purchase of cars of various makes. Peter realised that Stanley was indebted to him in a way as Stanley’s company secured the contract only by a twist of good luck when others failed to meet the stringent requirements set by Peter.  One day, while chatting, Peter told Stanley he intended to place order for a new limited edition RV Van and he was about to pay the deposit.  But he was in a bit of difficulty over the cash flow at the moment.  Stanley discreetly offered to make the payment for him, and insisted that he need not bother about returning the money so soon.

“It can wait,” Stanley said, “You know it has nothing to do with our business relationship.”

Should Peter accept this loan?  Did Stanley mean it to be a loan or was it an offer in disguise in appreciation of what had happened? What would be the best line of action?  At the end of the day, could Peter let other people know about this arrangement without any scruples?

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it would be an offence if Peter (an employee), without the approval of his employer (the construction company), accepted advantage as a reward for awarding contract to Stanley. 

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc.   Therefore, the deposit offered by Stanley for the car purchase can be regarded as advantage. 

Stanley might also violate Section 9(2) of the POBO for offering bribes.

In fact, Peter faced a conflict of interest situation when having a close relationship with Stanley, a subcontractor under his supervision at work.  Peter should exercise his professional judgement to keep a professional distance with Stanley in order to maintain his objectivities.  He should also observe and follow his company’s policy on handling conflict of interest and made declaration when appropriate.

Moreover, Peter might also violate the Rules of Conduct of Hong Kong Institute of Engineers if he failed to discharge his professional responsibilities with integrity, dignity, fairness and courtesy and subject to disciplinary sanction, e.g. suspension of professional qualification.

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cases_076

Substitution of test samples

A road maintenance foreman fabricated bituminous core samples to conceal substandard work and later offered a cash gift to the works supervisor for turning a blind eye. 

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A foreman of a road maintenance contractor, under the supervision of a consultant’s works supervisor, was tasked to obtain samples of bituminous material cores from a road resurfacing site and deliver the samples to the laboratory for testing.  Investigation revealed that the foreman had fabricated a number of test samples, which were used to replace any substandard ones obtained on site.  The malpractice was discovered by the works supervisor during his routine inspections.  The foreman gave a gift cheque of a few thousand dollars wrapped in an envelope to the works supervisor as a reward for the latter’s conniving at the malpractice.

Case Analysis

Case Analysis

The foreman offered an advantage (i.e. the gift cheque) to the works supervisor as a reward for the latter’s doing/forbearing to do any act in relation to his principal’s business (i.e. conniving at fabricated test samples).  As the works supervisor, being an agent, did not have the permission of his principal (i.e. the consultant) to accept the advantage, he contravened Section 9(1) of the Prevention of Bribery Ordinance (Cap.201) (POBO); while the foreman contravened Section 9(2) of POBO for offering the advantage under such circumstance.  Both the foreman and works supervisor were sentenced to imprisonment.   

 

Case in Perspective

Construction materials testing process is vulnerable to corruption and malpractices, in particular when there is a lack of proper and effective supervision in the selection, safekeeping and transportation of test samples.  However, in order to avoid contractual liabilities due to failure of compliance tests (e.g. deduction of contract payments), unscrupulous contractors and/or sub-contractors may manipulate the process to ensure that only compliant samples are selected for testing.  They may also cover up substandard materials or works through substitution of test samples or falsification of test reports, with the corrupt connivance of site supervisory staff and/or laboratory technicians.  The above malpractices not only render the parties concerned liable to prosecution, but also undermine the works quality and put the public safety at stake.

Therefore, project owners/clients should put in place adequate and effective safeguards to prevent corruption and malpractices in the material testing process in their construction projects, including, but not limited to, the following –

(a) Lay down clear procedures for the selection, safekeeping and transportation of test samples;

(b) Keep all selected samples in safe custody throughout the process until handing over to testing laboratories;

(c) Request laboratories to submit test reports and certificates directly to the project owners/clients or their consultants; and

(d) Where necessary, appoint independent laboratories to conduct parallel tests on materials.

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