Corruption and Misconduct in Procurement

An assistant manager of a company accepted computer equipment from a sales manager of a computer hardware supplier for placing purchase orders with the latter.
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An assistant service manager of a company accepted several pieces of computer equipment from a sales manager of a computer hardware supplier, including a scanner, a printer, a projector and a CD writer valued a total of HK$110,000, as a reward for placing purchase orders with the supplier. The company did have procurement guidelines that stipulated the minimum number of quotations required for every purchase. However, the assistant service manager colluded with the supplier to produce false quotations to deceive his employer. The assistant service manager also falsified some documents to get his employer to pay for a hard disk, a monitor and a central processing unit, all of which he took home for his own personal use.

Case Analysis

Both the sales manager who offered advantages to secure business and the greedy assistant service manager had committed a bribery offence under the Prevention of Bribery Ordinance.

The procurement field has always been vulnerable to the risk of corruption, especially on high value goods and services such as information system and IT equipment that require frequent updating.  When a chain of purchases of IT equipment is initiatedor consulting services are outsourced, the situation is rife with opportunities for illicit deals if the procurement process is not properly administered. Furthermore, the fact that the assistant service manager was able to take home some IT equipment revealed that the company’s asset control was a complete failure.

Management usually rely on the expertise in their workforce to perform procurement duties. But that must not excuse, deter or prevent them from instigating the necessary checks and balances to minimise the danger of corruption and malpractice. For examples, managers should lay down procedures and safeguards to prevent tampering or leakage of quotations or tenders during the procurement process. Tender evaluation panel involving professionals can be formed to evaluate the bids of high value or special purchases and make recommendations for senior management to consider. Proper records of quotations/tenders as well as products/services delivered should be kept for checking and future audits. Separating procurement duties from storekeeping duties and conducting inventory check are also helpful to minimize risks of company’s assets being misappropriated.

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Deceiving the company by subcontracting a job from a contractor

A software engineer recommended his company to award a software design job to an outside contractor, who then sub-contracted the job back to him.
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When receiving his company's instruction to design a computer software for a digital answering machine, a company's software engineer claimed that he was too busy to take up the job and recommended it to be contracted out to an outside software house which was owned solely by his former colleague.

The software house owner at first had no intention to undertake the job.  But the software engineer persuaded him to secure the job first and then sub-contract it back to the software engineer.  Using the software house as a disguise to deceive his own company, the software engineer could pocket $95,000 being 90% of the project fee while the rest would go to the owner.

Case Analysis

The software engineer contravened the Rules of Conduct of the Hong Kong Institution of Engineers, which require an engineer to offer complete loyalty to his employer and avoid engaging in business, investments or activities which conflict with the interests of his employer.

An employment or contract could be considered as an advantage.  As the software engineer's company neither approved the engineer to take up part-time job nor allowed him to accept any advantage in relation to his duties, the engineer had violated Section 9 of the Prevention of Bribery Ordinance for assisting the software house to get the job and accepting the project fee in return.

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Bribery still exists even if the purpose of the bribe has not been achieved

Susanna was appointed by her company to chair the selection committee for procuring IT equipment. She accepted the bribes from a computer supplier though she knew she could not influence the committee’s decision.
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An international company intended to set up its South East Asian headquarters in Hong Kong.  A committee was appointed, chaired by the company's vice president, Susanna, to select the supplier of IT equipment and computer software for the new office.

One of Susanna's old school friends, who worked for a computer supplier, learnt of the possible contract and approached Susanna.  In an attempt to influence Susanna's decision over the contract for the IT equipment and software, he gave her an expensive watch as a gift. Though fully aware of her classmate's intention  and  clearly  knowing  that  she  did  not  have  the  power  to  affect  the decision  of  the  committee,  Susanna  still  succumbed  to  the  temptation  and accepted the gift. In a further attempt to influence her decision, her school friend paid Susanna a visit at home and deliberately left behind a new notebook computer, saying it was for her trial use during overseas business trips.

After prudent consideration, the committee finally decided to award the equipment and software contract to another company.  Susanna's old school friend was upset at the outcome but could do nothing about it. Later, some of Susanna's colleagues learnt of the watch and notebook computer, which gave rise to much gossip in her company. The incident eventually drew the attention of senior management and was reported to the ICAC for investigation.

Case Analysis

Susanna's old school friend clearly tried to sweeten her with gifts. He was the offeror and Susanna was the recipient. Even though Susanna subsequently did not place orders with his company, both of them already breached the Prevention of Bribery Ordinance (POBO).

Under Section 11 of the POBO, if it is proved that the offeror believes that the advantage given is an inducement or a reward of favours , the recipient of the bribe cannot use the defence that: (a) "he did not actually have the power to do so", (b) "he accepted the advantage without intending to do so" or (c) "he did not in fact do so". It is important to note that accepting any gift or sweetener is an offence under law, even if the final outcome or intent of the gift is not achieved.

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Conflict of interest

Jonathan was a computer programmer in Galaxy Electronics. The job assigned to Jonathan was contracted out to an outside software house whose proprietor was his friend. His friend asked Jonathan to take up the job in his own spare time…
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Jonathan was a very task-oriented young computer programmer employed by the Galaxy Electronics Ltd for two years.

One day, his supervisor asked him to design a programme for a digital answering machine.   Jonathan turned it down and explained that he was extremely busy at that time.  The job was then contracted out to an outside software house named Leo Systems Company.

It so happened that Leo, the proprietor of Leo Systems, was an old friend of Jonathan.  He rang Jonathan and told him of the job offer.  Actually, Leo and his staff had their hands full at that time but would not like to turn down Galaxy when they made the offer.  What Leo wanted was to maintain a good relationship with Galaxy all through so that in future when their jobs again had to be contracted out, they would come to Leo Systems again.

Leo asked if Jonathan would consider lending a hand in designing the programme in his own spare time.  The contract money could be split, with Jonathan taking a share for the part that he did and Leo taking the share his men worked on.

Jonathan thought hard.  He could certainly sacrifice a few nights' sleep to get a part of the programme written up.  He knew what the requirements were.

Should he say ‘yes’ to Leo?  He would be earning extra money at the expenses of his boss.  Would this weigh heavily on his conscience? Or was it a stone that could be lifted easily?

Case Analysis

Jonathan was facing a situation of conflict of interest as well as an ethical dilemma that might put his personal values such as loyalty and honesty to challenge. On one hand, his assistance to Leo could help Leo’s company maintain a good business relationship with Galaxy; on the other hand,  his taking up of the moonlighting job from Leo at the expense of his boss might create a conflict of interest.  In handling the situation, Jonathan should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action for himself:

  1. Does his decision violate professional, industry specific, or company code of conduct?

  2. Is his decision against the law?

  3. Does it correspond with his self-values such as loyalty, honesty?

  4. Can he disclose the decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for him in solving the dilemma.

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Accepting advantage from contractor

Man, an IT manager, was responsible for sourcing a LAN system for his engineering company. A technical sales manager tried to seal the deal by offering Man a set of expensive computer equipment for his personal use.
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Man, an IT manager, was responsible for sourcing a LAN system to be set up in his large engineering company.  He started to contact various contractors and one of them was a medium sized computer firm called ABC whose technical sales manager Gordon was a personable young man.

Gordon tried to persuade Man to use his suggested LAN system by quoting a price at $500,000 and claiming it the best bargain in the market.  Indeed, Gordon had his eyes set on the cost of after-sales service and maintenance which was actually quite profitable.  Man hesitated and said that he needed to seek his supervisor’s approval first as well as to seek a few more other quotations for comparison.  In order to secure the deal, Gordon made a suggestion that he would offer Man a set of free computer equipment of the latest model for his personal use if Man assisted Gordon in getting the contract. 

What should Man do? Should Man accept Gordon’s attractive offer?  Would he commit any offence by doing so?

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it would be an offence if Man (an employee), without the approval of his employer, accepted advantage from Gordon for assisting him in getting the business contract. 

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc. The set of free computer equipment offered by Gordon to Man can be regarded as advantage.

Gordon might also violate Section 9(2) of the POBO for offering bribes to Man for the same purpose.

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Tipping off about the sack

The boss wanted to replace Anthony who was Edmond’s friend and colleague. Edmond wanted to tell Anthony the news in advance so that Anthony could get himself prepared.
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Edmond introduced his friend Anthony to work under his wing in a small I.T. company.  Felix, the company boss, had complained to Edmond for several months about Anthony’s work performance.  Anthony’s procrastination and being unnecessarily thorough was well-known in the company.  Felix just managed to tolerate the situation because he did not want to upset Edmond who brought large profits to the company.  Felix also told Edmond in confidence that Anthony was not the person whom the company needed and could be replaced by someone who was more efficient and yet cheaper.

As a friend, Edmond wondered if he should personally warn Anthony in advance so that Anthony could get prepared.  If Felix was right, terminating Anthony might be for the best interest of the company as well as for Edmond to maintain a good relationship with Felix.  On the other hand, leaking out the news in advance might also damage Felix’s trust and affect staff morale.

To tell Anthony or not to tell Anthony? That was the question worrying Edmond!

Case Analysis

Edmond was facing an ethical dilemma that might put his personal values such as honesty, responsibility and compassion to challenge. In handling the situation, Edmond should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violation to his professional, industry specific, or company code of conduct?

  2. Is it against the Law?

  3. Does it correspond with his self-values such as honesty, responsibility and compassion?

  4. Can he disclose his decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for him in solving this ethical.

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Misuse of an e-mail system

A sales manager of a web design company was moonlighting at a rival company. He diverted the clients’ business e-mails of his company to the secret employer and received commission on every contract he secured for the latter.
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A sales manager of a web design company was moonlighting at a rival company.   To get more business in this competitive sector, the rival company offered the sales manager 6% commission on every contract he secured for them. During his day job at the web design company, the sales manager communicated with clients by e-mails, and it was easy for him to retrieve the clients’ business information that came with the e-mails he received.   He made use of the convenience provided by the system and diverted the e-mails to his secret employer.   He conducted six of these illicit transmissions within four months, and he also dishonestly secured contracts for the rival company by deceiving two clients into believing that his primary employer had an agency agreement with its rival.

Case Analysis

Commission is a kind of advantage under the Prevention of Bribery Ordinance (POBO).  The sales manager might have breached Section 9 of the POBO for accepting the commission as a reward for him to divulge company’s emails or information to the rival company. The offeror of the advantage might also breach the same law.

Management may take system security for granted, but this kind of oversight can prove costly – business may be diverted to competitors and security controls bypassed with just a few keystrokes.

The web design company should have adopted the necessary safeguards to ensure that the digital information was stored safely and under the control of authorised personnel. Proper audit trail should be maintained to detect and deter fraudulent practices.   Professional consultants can also be hired to review and enhance IT security on a regular basis.  Where these are not done, criminals can carry out acts which may not leave any trace, for example by abusing e-mails to commit crimes.

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Loyalty to Employer vs Responsibilities to Other Stakeholders

Patrick was a financial controller of an information technology company planning to go public. His bosses asked him to manipulate management accounting data and to reimburse expenses without any supporting document. The sponsor offered him valuable information after the engagement…
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Patrick was a financial controller of an information technology company planning to go public.  In order to project a good financial performance, the Managing Director asked Patrick to handle the financial estimate and anticipate sales growth meticulously and said he would not bother which accounting method to use as Patrick was a professional accountant.

In the process of selecting a merchant bank to sponsor the listing, different bank managers approached Patrick to promote their services.  Benny, who was the Marketing Director of the OPQ Bank, met Patrick and introduced the bank’s offer. Benny mentioned that he was currently handling an acquisition plan and could release some reliable information to Patrick if Patrick could help him get the business.  Patrick didn't take Benny's words seriously.  Based on the objective report he prepared, OPQ Bank was engaged to proceed with the listing of the company. Finally, the company was successfully listed. 

The directors were enthusiastically considering some expansion plans which needed the support from banks.  Once again, the Managing Director asked Patrick to manipulate some management accounting data to facilitate the granting of credit facilities by banks.   

While Patrick was contemplating how to handle the Managing Director's request, the Assistant to General Manager asked Patrick to issue a cheque of $80,000 to a Mr. Wong, a bank manager in charge of the credit department.  The Assistant said that it was approved by the General Manager and all Patrick needed to do was to sign the cheque and book it as "entertainment" expenses.  

After the Assistant to General Manager left, the phone rang.  It was Benny of OPQ Bank.  He invited Patrick to dinner saying that he would keep his promise of passing some "valuable information" to Patrick.

If you were Patrick, how would you handle the requests of the Managing Director and that of the Assistant to General Manager, as well as the invitation of Benny to dinner?

Case Analysis

Financial Projection for Listing

Surely Patrick should handle the financial estimates and anticipated sales growth meticulously.  He should document his bases of assumptions and agree those with the Managing Director.  All these would be reviewed by the merchant bank which sponsored the listing as well as the reporting accountant, and the eventual delivery of the forecasts would be a matter of public and regulatory scrutiny once the company got listed.  Although the Managing Director did not bother which accounting method to use, Patrick should ensure that the accounting method followed all applicable Hong Kong Financial Reporting Standards, Hong Kong Accounting Standards and interpretations issued by the Hong Kong Institute of Certified Public Accountants.

Managing Director's Request for Manipulation of Management Accounting Data

Patrick should explain to the Managing Director that, first of all, a wilful act of manipulation of accounting data is a criminal offence.  Secondly, accounting information presented to banks would most likely be audited.  Once the banks realised that there were significant discrepancies between management accounting data previously presented and the audited accounting data, they would ask for explanations which would well call into question the credibility of the company.  In the worst case, banks could withdraw financial support to the company.

Request for a Cheque by the Assistant to General Manager

It would be a breach of the Section 9(3) of the Prevention of Bribery Ordinance (POBO) if the General Manger used false document e.g. false reimbursement records, to deceive his company. Furthermore, if the cheque payment was offered by the General Manager to the Mr Wong as an advantage in disguise to induce or reward for latter’s assistance in granting credit facilities to the company, both the General Manager and Mr Wong would breach Section 9 of the POBO.

Patrick should report the matter to the Managing Director and explain the legal consequences of being involved in such an act.  Patrick should take the opportunity to urge the Managing Director to issue a set of code of conduct to strengthen internal control of the company. He should report to the ICAC if corruption was suspected.

Offering of ‘Valuable Information'

The valuable information provided by Benny is likely to be insider information which, if used to deal in listed securities, could have severe legal consequences.  Patrick should make it clear to Benny that his evaluation of the banks was done in an objective manner and there would be no need for Benny to reciprocate with any 'gift' as a result of OPQ bank being appointed.  If Patrick's dinner with Benny is no more than a social entertainment, Patrick does not need to avoid it.  If by accident Patrick had heard of the valuable information from Benny but he did not deal, counsel nor procure other persons to deal in the securities, he would not breach the insider dealing provisions under the Securities and Futures Ordinance.

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Corruption Risks

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I&T practitioners may also refer to the page of “SMEs and Start-ups” for the corruption risks in business operations.

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Integrity Training

The Private Sector Integrity Centre (PSIC) offers free anti-corruption and integrity training to help IT professionals build an ethical corporate culture and prevent corruption and fraud.

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In recent years, significant resources have been dedicated by the Government, public bodies, and private organisations to advance the development of innovation and technology (I&T) in Hong Kong.  With the increasing public and private funding support for I&T, the ecosystem has become more vibrant.  However, the influx of capital also invites dishonest practitioners to exploit the system for personal gain.  Corruption in the industry poses a grave threat to integrity, damages public confidence, and ultimately hinders I&T development.  Therefore, it is essential for I&T practitioners to implement effective safeguards to ensure the integrity and fairness of the relevant processes and the fostering of a probity culture in the I&T sector.

The Private Sector Integrity Centre (PSIC) offers anti-corruption and integrity training to help I&T practitioners remain vigilant against corruption risks and uphold high integrity standards.  We also provide corruption prevention advisory services and practical resources to assist organisations in strengthening safeguards and fostering an ethical culture.

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Social Freshmen: Professional Integrity (IT and Marketing) (Cantonese only)

Kenneth, an assistant IT manager, finds his colleague downloading the client information without permission; on the other hand, his friend is also asking him for the client information for marketing purpose…
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短片對白文字版本    

分場一

時間: 日

地點: 辦公室內

人物: Kenneth,Angus

Angus:      Kenneth,麻煩你在這裏簽個字。

Kenneth:   哦。明天做報告需要的材料準備好沒有?

Angus:      全都準備好了。(接過簽好的文件) 如果沒有什麼要事,我想先走了,我約了牙醫。

(Kenneth看一看手錶)

Kenneth:   嘩,這𡡉晚了!

(Kenneth發現Angus插入一隻USB記憶棒到電腦後,再將USB記憶棒拔走並放入衣服口袋裏)

Kenneth:   Angus,為什麼你把客戶資料存到你的記憶棒?

Angus:  我明早九點有一份報告要交給方先生,看來今天晚上都要在家通宵工作了!

Kenneth:   但是為什麼方先生沒有跟我談起過?而且我們公司規定不可以拿客戶資料離開公司的。

Angus:      我也不想的,可是方先生剛打電話回來,說明早九點一定要把報告交給他。或是這樣,我待會看完牙醫回來再做,不過今天晚上看來要在公司過夜了…

(Kenneth輕嘆一聲,此時Kenneth電話響起,Kenneth接過電話)

Kenneth:   喂,阿John…是,當然記得!呀,可以。好的,我半個小時內來到。

(Angus於Kenneth談電話間離去)

分場二

時間: 夜

地點: 酒吧

人物: Kenneth,John

Kenneth:   喂,John!

John:        喂!

Kenneth:   等了很久?

John:        一會而已!

(二人握手)

John:        乾杯!Kenneth,大家這麼相熟,我開門見山了,近期我的公司出現了一些問題…

Kenneth:   幹生意的當然會有順境逆境,遲些…

John:        不是的,我給合作伙伴害了,弄得損失慘重,這次你一定要幫我!

Kenneth:   我怎麼幫助你?

John:      你知道的,我的公司是從事市場推廣的,最需要就是客戶資料來做電話銷售。你公司規模大,少說也有幾十萬個客戶…不如你「隨意」幫我把客戶資料拿過來…不用很多,依你方便,你能拿到多少算多少,當作是幫我的公司擴充一下資料庫!

Kenneth:   (拉開John的手)當然不可以啦!

John:        怎會不可以?你是資訊科技部助理經理來的,你按一按就可以下載資料,你公司又不會有損失的。喂,你很多同行都是這樣龫的!

(Kenneth回想今早Angus於公司使用USB記憶棒下載電腦資料)

John:        如果我公司過得了這一關,我一定會報答你!

Kenneth:   John,我跟你這麼多年兄弟,你有哪一次要我幫忙我會拒絕?又有哪一次我跟你談錢的?但是你這次的要求…

John:         有頭髮誰想當禿頭呢?如果不是我合作伙伴害我,我都不會到這地步,你這次一定要幫我!

Kenneth:   那你怎樣給合作伙伴害了?

John:        説來話長,看是你我才説…他呀,起初答應我…

Import Data
[EN] Social Freshmen: Professional Integrity (IT and Marketing) (Cantonese only) Link: https://www.youtube.com/watch?v=pL6xrYX6xrY Intro: Kenneth, an assistant IT manager, finds his colleague downloading the client information without permission; on the other hand, his friend is also asking him for the client information for marketing purpose… Transcript: https://hkbedc.icac.hk/en/doc?id=34&section=videos&content=content [ZH-HANT] 初出茅廬之專業誠信 (資訊科技及市場推廣篇) Link: https://www.youtube.com/watch?v=pL6xrYX6xrY Intro: 資訊科技助理經理Kenneth發現同事未經許可擅自下載客戶資料;另一方面,他的朋友亦請求他將客戶資料透露給他用作市場推廣… Transcript: https://hkbedc.icac.hk/en/doc?id=34&section=videos&content=content [ZH-HANS] 初出茅庐之专业诚信 (资讯科技及市场推广篇) Link: https://www.youtube.com/watch?v=pL6xrYX6xrY Intro: 资讯科技助理经理Kenneth发现同事未经许可擅自下载客户资料;另一方面,他的朋友亦请求他将客户资料透露给他用作市场推广… Transcript: https://hkbedc.icac.hk/en/doc?id=34&section=videos&content=content
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1. In which country or region are you currently located?
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2. What type of organisation do you represent?
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3. What is the size of your organisation?
1 - 49 employees
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4. What is your staff level or position?
Executive / senior management
Middle management
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Supervisory level
Frontline/Technical Staff
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