303 Series
Introduction
Introduction
Kenny, a senior engineer of a telephone company, was approached by his friend Philip, an engineering company's proprietor, for assistance in his business in trading communications equipment.
Since Kenny was responsible for overseeing telecommunication network design and procurement of communications equipment, Philip requested him to make recommendations to the telephone company for purchasing the products of Philip’s newly established company. In return, Philip promised to employ Kenny as a consultant of his company.
Agreeing to the proposal, Kenny then helped in making Philip’s company an authorised vendor of the telephone company and lined up transactions for him.
An outside employment is an advantage under the Prevention of Bribery Ordinance (POBO). If Kenny accepted the consultant post for making Philip’s company an authorised vendor of the telephone company, he might be charged of acceptance of bribe. Philip might also be charged of offering of bribe. Both of them would commit an offence under Section 9 of the POBO.
Besides, there would also be a potential conflict of interest for Kenny to take up the consultant post in Philip’s engineering company even if no bribery was involved. Kenny should declare his interest by informing his employer in writing of this outside employment.
A sales supervisor at a telecommunications company was given easy access to the central database of telephone subscribers. A friend put him in contact with a debt collector, who offered him HK$80 to HK$100 to retrieve the personal data of each individual telephone subscriber. The sales supervisor accepted the deal and regularly faxed the requested information to the debt collector. In 26 months, he received a total of over HK$30,000 through 18 deposits made into his bank account.
Divulging information to unauthorised parties for personal gain is a criminal act under anti-corruption law. The sales supervisor had committed Section 9 of the Prevention of Bribery Ordinance. Leaking customers’ personal data is also a breach of the Personal Data (Privacy) Ordinance and can expose the company to damaging lawsuits.
In a case of this kind, a great deal of time was usually required in identifying the suspect during the investigation, because the client database was open to many staff members for reasons of operating efficiency. If no security measures were in place to control the retrieval of information, innocent staff would be unhappy to find that they were suspected of the illegal act when investigation was required. Besides, some staff members like the sales supervisor in this case might consider it a trivial matter to trade client information for some extra cash, especially when the information was so easily accessible.
Where important data such as customer details, business plans, product designs, etc., are kept in digital formats, this becomes an area that is vulnerable to corruption and related crimes. Managers must therefore be vigilant in maintaining the security of valuable information. Irrespective of the format in which it is stored, managers should classify information into different security levels according to the degree of sensitivity and confidentiality. This helps prevent unauthorised access.
It is crucial that managers inform staff clearly of the serious consequences, both for themselves and for the company, that can result from the unauthorised disclosure of company information. The human resources policy of the company should be regularly reviewed and constantly enforced to provide the necessary deterrents against misconduct, e.g. any breach will result in dismissal and report to the relevant law enforcement agencies.
An assistant service manager of a company accepted several pieces of computer equipment from a sales manager of a computer hardware supplier, including a scanner, a printer, a projector and a CD writer valued a total of HK$110,000, as a reward for placing purchase orders with the supplier. The company did have procurement guidelines that stipulated the minimum number of quotations required for every purchase. However, the assistant service manager colluded with the supplier to produce false quotations to deceive his employer. The assistant service manager also falsified some documents to get his employer to pay for a hard disk, a monitor and a central processing unit, all of which he took home for his own personal use.
Both the sales manager who offered advantages to secure business and the greedy assistant service manager had committed a bribery offence under the Prevention of Bribery Ordinance.
The procurement field has always been vulnerable to the risk of corruption, especially on high value goods and services such as information system and IT equipment that require frequent updating. When a chain of purchases of IT equipment is initiatedor consulting services are outsourced, the situation is rife with opportunities for illicit deals if the procurement process is not properly administered. Furthermore, the fact that the assistant service manager was able to take home some IT equipment revealed that the company’s asset control was a complete failure.
Management usually rely on the expertise in their workforce to perform procurement duties. But that must not excuse, deter or prevent them from instigating the necessary checks and balances to minimise the danger of corruption and malpractice. For examples, managers should lay down procedures and safeguards to prevent tampering or leakage of quotations or tenders during the procurement process. Tender evaluation panel involving professionals can be formed to evaluate the bids of high value or special purchases and make recommendations for senior management to consider. Proper records of quotations/tenders as well as products/services delivered should be kept for checking and future audits. Separating procurement duties from storekeeping duties and conducting inventory check are also helpful to minimize risks of company’s assets being misappropriated.
When receiving his company's instruction to design a computer software for a digital answering machine, a company's software engineer claimed that he was too busy to take up the job and recommended it to be contracted out to an outside software house which was owned solely by his former colleague.
The software house owner at first had no intention to undertake the job. But the software engineer persuaded him to secure the job first and then sub-contract it back to the software engineer. Using the software house as a disguise to deceive his own company, the software engineer could pocket $95,000 being 90% of the project fee while the rest would go to the owner.
The software engineer contravened the Rules of Conduct of the Hong Kong Institution of Engineers, which require an engineer to offer complete loyalty to his employer and avoid engaging in business, investments or activities which conflict with the interests of his employer.
An employment or contract could be considered as an advantage. As the software engineer's company neither approved the engineer to take up part-time job nor allowed him to accept any advantage in relation to his duties, the engineer had violated Section 9 of the Prevention of Bribery Ordinance for assisting the software house to get the job and accepting the project fee in return.
An international company intended to set up its South East Asian headquarters in Hong Kong. A committee was appointed, chaired by the company's vice president, Susanna, to select the supplier of IT equipment and computer software for the new office.
One of Susanna's old school friends, who worked for a computer supplier, learnt of the possible contract and approached Susanna. In an attempt to influence Susanna's decision over the contract for the IT equipment and software, he gave her an expensive watch as a gift. Though fully aware of her classmate's intention and clearly knowing that she did not have the power to affect the decision of the committee, Susanna still succumbed to the temptation and accepted the gift. In a further attempt to influence her decision, her school friend paid Susanna a visit at home and deliberately left behind a new notebook computer, saying it was for her trial use during overseas business trips.
After prudent consideration, the committee finally decided to award the equipment and software contract to another company. Susanna's old school friend was upset at the outcome but could do nothing about it. Later, some of Susanna's colleagues learnt of the watch and notebook computer, which gave rise to much gossip in her company. The incident eventually drew the attention of senior management and was reported to the ICAC for investigation.
Susanna's old school friend clearly tried to sweeten her with gifts. He was the offeror and Susanna was the recipient. Even though Susanna subsequently did not place orders with his company, both of them already breached the Prevention of Bribery Ordinance (POBO).
Under Section 11 of the POBO, if it is proved that the offeror believes that the advantage given is an inducement or a reward of favours , the recipient of the bribe cannot use the defence that: (a) "he did not actually have the power to do so", (b) "he accepted the advantage without intending to do so" or (c) "he did not in fact do so". It is important to note that accepting any gift or sweetener is an offence under law, even if the final outcome or intent of the gift is not achieved.
Jonathan was a very task-oriented young computer programmer employed by the Galaxy Electronics Ltd for two years.
One day, his supervisor asked him to design a programme for a digital answering machine. Jonathan turned it down and explained that he was extremely busy at that time. The job was then contracted out to an outside software house named Leo Systems Company.
It so happened that Leo, the proprietor of Leo Systems, was an old friend of Jonathan. He rang Jonathan and told him of the job offer. Actually, Leo and his staff had their hands full at that time but would not like to turn down Galaxy when they made the offer. What Leo wanted was to maintain a good relationship with Galaxy all through so that in future when their jobs again had to be contracted out, they would come to Leo Systems again.
Leo asked if Jonathan would consider lending a hand in designing the programme in his own spare time. The contract money could be split, with Jonathan taking a share for the part that he did and Leo taking the share his men worked on.
Jonathan thought hard. He could certainly sacrifice a few nights' sleep to get a part of the programme written up. He knew what the requirements were.
Should he say ‘yes’ to Leo? He would be earning extra money at the expenses of his boss. Would this weigh heavily on his conscience? Or was it a stone that could be lifted easily?
Jonathan was facing a situation of conflict of interest as well as an ethical dilemma that might put his personal values such as loyalty and honesty to challenge. On one hand, his assistance to Leo could help Leo’s company maintain a good business relationship with Galaxy; on the other hand, his taking up of the moonlighting job from Leo at the expense of his boss might create a conflict of interest. In handling the situation, Jonathan should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action for himself:
The ETHICS PLUS ethical decision making model might be helpful for him in solving the dilemma.
Man, an IT manager, was responsible for sourcing a LAN system to be set up in his large engineering company. He started to contact various contractors and one of them was a medium sized computer firm called ABC whose technical sales manager Gordon was a personable young man.
Gordon tried to persuade Man to use his suggested LAN system by quoting a price at $500,000 and claiming it the best bargain in the market. Indeed, Gordon had his eyes set on the cost of after-sales service and maintenance which was actually quite profitable. Man hesitated and said that he needed to seek his supervisor’s approval first as well as to seek a few more other quotations for comparison. In order to secure the deal, Gordon made a suggestion that he would offer Man a set of free computer equipment of the latest model for his personal use if Man assisted Gordon in getting the contract.
What should Man do? Should Man accept Gordon’s attractive offer? Would he commit any offence by doing so?
Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it would be an offence if Man (an employee), without the approval of his employer, accepted advantage from Gordon for assisting him in getting the business contract.
According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc. The set of free computer equipment offered by Gordon to Man can be regarded as advantage.
Gordon might also violate Section 9(2) of the POBO for offering bribes to Man for the same purpose.
Edmond introduced his friend Anthony to work under his wing in a small I.T. company. Felix, the company boss, had complained to Edmond for several months about Anthony’s work performance. Anthony’s procrastination and being unnecessarily thorough was well-known in the company. Felix just managed to tolerate the situation because he did not want to upset Edmond who brought large profits to the company. Felix also told Edmond in confidence that Anthony was not the person whom the company needed and could be replaced by someone who was more efficient and yet cheaper.
As a friend, Edmond wondered if he should personally warn Anthony in advance so that Anthony could get prepared. If Felix was right, terminating Anthony might be for the best interest of the company as well as for Edmond to maintain a good relationship with Felix. On the other hand, leaking out the news in advance might also damage Felix’s trust and affect staff morale.
To tell Anthony or not to tell Anthony? That was the question worrying Edmond!
Edmond was facing an ethical dilemma that might put his personal values such as honesty, responsibility and compassion to challenge. In handling the situation, Edmond should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:
The ETHICS PLUS ethical decision making model might be helpful for him in solving this ethical.
A sales manager of a web design company was moonlighting at a rival company. To get more business in this competitive sector, the rival company offered the sales manager 6% commission on every contract he secured for them. During his day job at the web design company, the sales manager communicated with clients by e-mails, and it was easy for him to retrieve the clients’ business information that came with the e-mails he received. He made use of the convenience provided by the system and diverted the e-mails to his secret employer. He conducted six of these illicit transmissions within four months, and he also dishonestly secured contracts for the rival company by deceiving two clients into believing that his primary employer had an agency agreement with its rival.
Commission is a kind of advantage under the Prevention of Bribery Ordinance (POBO). The sales manager might have breached Section 9 of the POBO for accepting the commission as a reward for him to divulge company’s emails or information to the rival company. The offeror of the advantage might also breach the same law.
Management may take system security for granted, but this kind of oversight can prove costly – business may be diverted to competitors and security controls bypassed with just a few keystrokes.
The web design company should have adopted the necessary safeguards to ensure that the digital information was stored safely and under the control of authorised personnel. Proper audit trail should be maintained to detect and deter fraudulent practices. Professional consultants can also be hired to review and enhance IT security on a regular basis. Where these are not done, criminals can carry out acts which may not leave any trace, for example by abusing e-mails to commit crimes.
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