Using office resources for private business

Eva, a fixed-term contract staff member in a large company, worked efficiently and usually finished her assignments before deadlines. To secure future income, she explored developing her side-business by using the company’s resources.
Cover
Image
Using office resources for private business
Media Feed Source ID
cases_146_cover_en
fade-up
container

Eva was a clever and efficient staff member working on a fixed-term contract in a large firm.  She could easily complete her assignments before the deadlines; but she preferred not letting other colleagues know about that because she did not want extra workload given to her and making other colleagues look less capable.  Being a fixed-term contract staff member, she understood that she would leave the firm at the end of the contract.  Hoping to make her mark one day and to secure future income, she was thinking the possibility of developing her side-business during the office hours by using the firm’s resources while pretending working on certain projects in the office. 

Eva thought to herself: it was not her fault that she was more efficient and capable than other colleagues.  She was only a fixed-term contract staff member and would leave the firm one day.  She needed to prepare herself for the future.

Was that justified for Eva’s secret plan?  What about the interest of the firm?  What factors does Eva need to consider before taking her course of action?

Case Analysis

Eva was facing an ethical dilemma that might put her personal values such as loyalty, responsibility and honesty to challenge. In handling the situation, Eva should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violations to her professional, industry specific, or company code of conduct.

  2. Is it against the Law?

  3. Does it correspond with her self-values such as loyalty, responsibility and honesty?

  4. Can she disclose her decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for her in solving the dilemma.

All Trades/ Industries
Off
migration_resource_id
cases_146
Show Only in Sector/Industry
False

Partial prudence

Felix, a production manager, had two assistants, Gigi and Gordon. While Felix went easy on Gigi’s alleged forged overtime claims because she was a relative of the general manager, Felix treated Gordon more strictly.
Cover
Image
Partial prudence
Media Feed Source ID
cases_145_cover_en
fade-up
container

Felix, a production manager of a large toy factory, had two assistants, Gigi and Gordon.  Gigi was the favourite because she was a young charming lady and also a cousin of the General Manager while Gordon was not because he was brash and sometimes outright insolent.  They were both responsible for handling the overtime claims for workers on the toy production.  The Finance Department had complained to Felix a few times about Gigi and raised queries over some overtime claims forwarded by Gigi.  There were widespread rumours that Gigi might have overstated the overtime hours and even forged claims by using ghost workers.  Yet, Felix could not bring himself to ask Gigi for explanations but went easy on her by telling her to be more ‘prudent’ when handling the overtime claims in the future.  On the other hand, the Finance Department contacted Felix again but this time was about Gordon.  They had questions about some discrepancies on the hours of the overtime claims forwarded by Gordon.  However, Felix treated Gordon more strictly and was much firmer on the occasion.

Was Felix being equally fair to his assistants when handling the queries from the Finance Department?  Would it upset the General Manager if Felix was not kind to Gigi at work, which in return affected Felix’s work prospect?  How would it affect his professional image in the eyes of other colleagues?

Case Analysis

Felix was facing an ethical dilemma that might put his personal values such as fairness, responsibility and honesty to challenge. In handling the situation, Felix should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violation to his professional, industry specific, or company code of conduct.

  2. Is it against the Law?

  3. Does it correspond with his self-values such as fairness, responsibility and honesty?

  4. Can he disclose his decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for him in solving the dilemma.

All Trades/ Industries
Off
migration_resource_id
cases_145
Show Only in Sector/Industry
False

Awarding subcontracting orders for monetary rewards

Production manager Mr. Wong was deployed to oversee the whole mechanical production process in the mainland and award production order to suitable factories. Two manufacturers offered him kickback for placing more production orders.
Cover
Image
Awarding subcontracting orders for monetary rewards
Media Feed Source ID
cases_139_cover_en
fade-up
container

A mechanical engineering company in Hong Kong had operated a factory in the Mainland.  Its production manager Mr. Wong was deployed to oversee the Mainland mechanical production process. Mr. Wong had worked in the company for eight years and won the praise and trust from his boss. Since some of the production procedures were subcontracted to other local manufacturers, Mr. Wong was also responsible for sourcing suitable factories and awarding the production orders. As such, Mr. Wong got acquainted with many other manufacturers, and was frequently invited to social activities after work. Two of them suggested offering him a kickback as a reward for placing more production orders and they would inflate the price of the orders to compensate the extra cost, i.e. the kickback to Mr. Wong. Succumbing to the temptations of monetary rewards, Mr. Wong accepted RMB575,000 in bribes and then deposited the bribe money into his bank account in Hong Kong

Would Mr Wong breach any laws? How could companies avoid such malpractices from happening?

Case Analysis

Under Section 9 of the Prevention of Bribery Ordinance (POBO), it would be an offence for Mr Wong (an employee), without the approval of his employer, to accept advantages (i.e. RMB575,000 illegal kickback from the two manufacturers) for placing more production orders with the two manufacturers.  The offeror of the bribe would also be guilty of the offence.  It shall be an offence under POBO if any act of bribery (includes promising, agreeing, soliciting or accepting advantages without permission) takes place in Hong Kong. By depositing the bribe money back into the bank account in Hong Kong, Mr. Wong might still violate the POBO.

Mr Wong’s close relationship with the manufacturers had affected his objectivity when discharging his official duties.  Though entertainment is an acceptable form of business behaviour, many past cases have shown that small favours such as free meals and small gifts etc. always breed corruption. It is therefore important for business manager to remind their staff of the need to handle their relationships with care, and to avoid accepting excessively frequent or lavish entertainment from them.

Furthermore, business organisations should also establish clear policies on acceptance of advantage and declaration of conflicts of interest, and inform their suppliers or subcontractors of such policies. In the event that staff have violated the law or company policies, prompt action should be taken to report the case immediately.

All Trades/ Industries
Off
migration_resource_id
cases_139

Offering contract for private gain

Alexander, the Manager of Planning in a real estate development firm, was tempted to offer the firm’s environmental research contract to his friend in return for a “favour”.
Cover
Image
Offering contract for private gain
Media Feed Source ID
cases_136_cover_en
fade-up
container

Alexander was Manager of Planning in a real estate development firm and was responsible for recommending a contractor to conduct an environmental study.  He was considering Gamble, a small firm which had done outstanding work for the firm in the past.  Roy, a friend and representative of another larger environmental research firm, approached Alexander on the matter over a lunch appointment.  Alexander clearly stated that Gamble would possibly get the contract because of its satisfactory past performance, whereas Roy’s firm had a dozen other contracts to keep them busy.

Roy seemed disappointed but Alexander was glad when conversation turned to other topics.  Roy asked Alexander about the progress of his emigration plan.  In fact, Alexander’s wife, Zoe, had already gone to Canada with two sons to settle down first while Alexander would work a few more years in Hong Kong before joining them.  Roy mentioned casually that he had connections in Toronto and could help Alexander place his sons into the best local school though it might take some doing.  The school enjoyed a reputation for good results and easy access to the University of Toronto.  Alexander understood what Roy really meant.  He desperately wanted to make a head-start for his children and pave a smooth path for them.

Would Alexander commit any offence if he recommended Roy’s company in return for Roy’s help for his sons? What factors should Alexander consider when making the decision?

Case Analysis

It would be an offence of Section 9 of the Prevention of Bribery Ordinance (POBO) if Alexander, as an employee of the real estate development firm, without the approval from his employer, accepted advantages from Roy (i.e. Roy’s assistance in placing Alexander’s two sons into the best local school in Toronto) as a reward for helping Roy’s firm to get the business contract of environmental study.  Roy would also violate POBO for offering bribes.

Also, Alexander might violate his company’s code of conduct if he did not disclose his relationship with Roy to the management when there was conflict of interest. 

Apart from the aspects of compliance and company code of conduct, Alexander may also consider the following factors when identifying viable alternatives and choosing the best course of action:

  1. Does it correspond with his self-values such as honesty, compassion and responsibility?
  2. Can he disclose his decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for him in solving the dilemma.

All Trades/ Industries
Off
migration_resource_id
cases_136
Show Only in Sector/Industry
False

Building a problem

Karson, a Chief Engineer of a hotel, was offered a red packet by the proprietor of a construction company for his assistance in awarding a hotel renovation project.
Cover
Image
Building a problem
Media Feed Source ID
cases_109_cover_en
fade-up
container

Karson, the Chief Engineer of a hotel, was assigned to oversee a $5 million renovation project for the hotel’s main lobby.  Kenneth, the proprietor of a construction company, was selected as the contractor for the renovation work.

During the traditional “God Worshipping” ceremony that marked the project’s commencement, Kenneth offered Karson a red packet of $30,000 as a token of gratitude for his assistance in awarding the contract.  Karson gratefully accepted the offer.

One month later, while inspecting the project’s progress, Karson noticed that the quality of the marble used in the lobby was substandard and did not meet the tender specifications.  Due to the tight schedule and cost implications, Kenneth was reluctant to replace the marble.  To cover up the issue, he proposed giving Karson a rebate of 2% of the project sum in exchange for Karson turning a blind eye to the substandard work.  Although bewildered by the offer, Karson verbally agreed to the arrangement to avoid damaging the harmonious working relationship with Kenneth.

Case Analysis

According to Section 9 of the Prevention of Bribery Ordinance (POBO), it would be an offence if Karson, a hotel employee, without the permission of his employer, accepted an advantage, i.e., the red packet and the 2% rebate of the project sum, for awarding the renovation project to Kenneth and turning a blind eye to the substandard work.  Kenneth might also violate POBO by offering bribes.

According to Section 19 of the POBO, it shall not be a defence to show that the acceptance of advantage is customary in any profession, trade, vocation or calling.  Although the red packet was offered during the customary “God Worshipping” ceremony, the court shall determine the legality based on whether the recipient had obtained the permission from his principal.

Although Karson did not actively solicit advantages and might not have ultimately received any commission from Kenneth, the verbal agreement between the two parties to conceal the substantial work still constituted corruption.  According to Section 11 of the POBO, once an agreement to offer and accept a bribe is reached, both the offeror and acceptor of the bribe shall commit an offence even if the acceptor claims that he did not actually carry out the act as agreed.

Karson might also breach the Rules of Conduct of the Hong Kong Institution of Engineers (HKIE) which states that a member of HKIE shall discharge his duties with integrity and in accordance with the highest standards of business ethics; and neither give nor accept any gift, entertainment, payment or service of more than nominal value, to or from those having a business relationship with his employer or client without the consent of the latter.

All Trades/ Industries
Off
migration_resource_id
cases_109
Show Only in Sector/Industry
False
Sector / Industry Priority display

Accepting bribes to act against regulation

A supervising officer of a construction company solicited bribes from a tenderer for leaking out quotation information.
Cover
Image
Accepting bribes to act against regulation
Media Feed Source ID
cases_078_cover_en
fade-up
container

Construction company A was planning to carry out a large-scale residential development project on a piece of land in the North East of the New Territories that was owned by the company. The company decided to select a contractor by open tender.

Mr Lee, one of the supervising officers of Company A, was responsible for overseeing the project. By virtue of his position, Mr Lee had access to the business secrets, including the quotation prices offered by other tenderers and recommendations given by the consultancy company.

During the tendering process, Mr Lee arranged to have a meeting with Mr Ho, who was employed by one of the tendering companies. Mr Lee claimed that he could disclose business secrets concerning the project to Mr Ho on the condition that Mr Ho’s company, after winning the contract, would pay him 2.5% of the project construction cost, which would bring him an estimated reward of HK$2 million.

Following disclosure of the bribery scam, Mr Lee was arrested and found guilty of corruption crime.

Case Analysis

By soliciting an advantage and leaking the quotation information to Mr Ho, Mr Lee might have committed an offence under Section 9 of the Prevention of Bribery Ordinance. Meanwhile, Mr Ho might also have committed an offence by offering bribes. The section (Section 9) states that:

  • an agent (normally an employee) solicits or accepts an advantage without the permission of his principal (normally the employer) when conducting his principal’s affairs or business commits an offence; and
  • the person who offers the advantage also commits an offence.

A company should establish a good quotation and tendering system to enable the selection of the best contractor for the job required.  A good quotation/tendering system should prevent tender and quotation information from leakage.  Quotations or tenders received should not be opened before the deadline to reduce the likelihood of information leakage.  Furthermore, the opening of the tenders and quotations should be carried out by at least two persons to prevent tampering with the prices submitted

All Trades/ Industries
Off
migration_resource_id
cases_078

Covering up the past

A unit head, Antonio, of an architect firm was about to promote a good-performed employee, Sandy, to a key post. However, he accidentally discovered that Sandy’s academic qualifications and past portfolios were fake because of a sad story.
Cover
Image
Covering up the past
Media Feed Source ID
cases_077_cover_en
fade-up
container

Upon her return to Hong Kong after a few years in the States, Sandy worked in La Fonda, an architect firm.  She had her first degree in Hong Kong but left for the US with her boyfriend soon after graduation.  Her performance in the firm was brilliant and the portfolios she submitted were excellent.  When her senior Kelly resigned, her unit head Antonio considered recommending Sandy for promotion to take up Kelly’s post.  Sandy was full of hopes.

Antonio was about to nominate Sandy. One evening, he was talking to his cousin Gamma who just returned from a long stay in the States. Gamma had been doing a doctoral programme in Architecture in the University of Vermont. Antonio causally mentioned to Gamma that his prize staff, Sandy, also worked on a second degree at the University of Vermont too.  Antonio thought that Gamma and Sandy might have met in the University because their years of study coincided. But, to Antonio’s astonishment, Gamma could not recall a Chinese lady studying Architecture during his seven years’ stay at the University, particularly as he worked part-time in the Registrar’s Office.  If Sandy had studied there, Gamma would have remembered her.

Antonio was flabbergasted and determined to look into the matter. When he went back to the office the next day, he sent for Sandy at once.  He asked Sandy if the credentials she submitted to the firm were in order. Sandy guessed what he was getting at and blurted out the truth.   

It was a sad story.  Sandy was about to be married to her boyfriend in US when she found out that he was dating another girl who could help him to get US citizenship. He tore her heart into pieces. After a few years of living only on the money sent from home, Sandy finally decided to turn over a new leaf and went back to Hong Kong.  She built up a portfolio of her own work which was in fact copied from overseas designers and made up an academic and professional history for herself.  Then she landed the job at La Fonda.

Antonio did not know what to do.  Should he expose the fraudulent past of Sandy?  Was it his duty to make sure that the firm was not cheated? Would this destroy the career of Sandy who had been a star in the firm?

Sandy had promised to work hard if Antonio kept her secret for her. Could Antonio do that with a clear conscience?

Case Analysis

Sandy, who submitted forged academic certificates and false professional history, with the intention to deceive her employer, might have already committed fraud.

Antonio was facing an ethical dilemma that might put his personal values such as compassion, responsibility and honesty to challenge. On one hand, it seems right for him to keep the secret for Sandy in view of her good potential and the reasons behind her fraudulent act; but on the other hand, he had the responsibility to protect the interest of the company and report any staff misconduct or illegal behaviour.  In handling the situation, Antonio should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action for himself:

  1. Does his decision violate any professional, industry specific, or company code of conduct?
  2. Is his decision against the law?
  3. Does it correspond with his self-values such as honesty, fairness or compassion?
  4. Can he disclose the decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for him in solving the dilemma.

All Trades/ Industries
Off
migration_resource_id
cases_077
Show Only in Sector/Industry
False

Accepting advantage from subcontractor with close personal relationship

Peter, an engineer, wanted to buy a new car but struggled with the deposit. A subcontractor under Peter’s supervision offered Peter financial assistance without hesitation.
Cover
Image
Accepting advantage from subcontractor with close personal relationship
Media Feed Source ID
cases_076_cover_en
fade-up
container

Peter was an engineer in a private construction company. He had been assigned to supervise works carried out on site drainage in the eastern district of Hong Kong Island.  The job was awarded to a subcontractor and the director Stanley was very happy as the project brought in good money and would be renewed annually.

Stanley knew that one of Peter’s hobbies was buying new cars. So each time they met the conversation would invariably turn to the purchase of cars of various makes. Peter realised that Stanley was indebted to him in a way as Stanley’s company secured the contract only by a twist of good luck when others failed to meet the stringent requirements set by Peter.  One day, while chatting, Peter told Stanley he intended to place order for a new limited edition RV Van and he was about to pay the deposit.  But he was in a bit of difficulty over the cash flow at the moment.  Stanley discreetly offered to make the payment for him, and insisted that he need not bother about returning the money so soon.

“It can wait,” Stanley said, “You know it has nothing to do with our business relationship.”

Should Peter accept this loan?  Did Stanley mean it to be a loan or was it an offer in disguise in appreciation of what had happened? What would be the best line of action?  At the end of the day, could Peter let other people know about this arrangement without any scruples?

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it would be an offence if Peter (an employee), without the approval of his employer (the construction company), accepted advantage as a reward for awarding contract to Stanley. 

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc.   Therefore, the deposit offered by Stanley for the car purchase can be regarded as advantage. 

Stanley might also violate Section 9(2) of the POBO for offering bribes.

In fact, Peter faced a conflict of interest situation when having a close relationship with Stanley, a subcontractor under his supervision at work.  Peter should exercise his professional judgement to keep a professional distance with Stanley in order to maintain his objectivities.  He should also observe and follow his company’s policy on handling conflict of interest and made declaration when appropriate.

Moreover, Peter might also violate the Rules of Conduct of Hong Kong Institute of Engineers if he failed to discharge his professional responsibilities with integrity, dignity, fairness and courtesy and subject to disciplinary sanction, e.g. suspension of professional qualification.

All Trades/ Industries
Off
migration_resource_id
cases_076

Exercising discretion to approve claims

A senior engineer of a consultancy firm was offered shares of a company from his friend who was a subcontractor in a private housing estate project. The subcontractor asked him to exercise work discretion to approve additional claims.
Cover
Image
Exercising discretion to approve claims
Media Feed Source ID
cases_074_cover_en
fade-up
container

Alex was a senior engineer of a consultancy firm. Part of his duties was to approve various applications of claims from contractors and subcontractors.  Alex was in a good relationship with a contractor Bernard because they shared the same interest in golfing.

Recently, Alex’s company was responsible for over-seeing a private housing estate project, in which Bernard was one of the subcontractors. One day, Bernard invited Alex for lunch over which Bernard complained the funds for the project was short. He hinted if Alex could use his discretion to approve claims for an additional cost of around $5,000,000 for contingencies. Bernard even tried to convince Alex by offering shares of his company to Alex.

As Alex would retire from his company soon, should he help Bernard this time so that Bernard would return the favour after his retirement?

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it would be an offence for Alex (an employee), without the approval of his employer (the consultancy firm), to accept the advantages for exercising work discretion to approve additional claims for Bernard the subcontractor in a private housing estate project.  

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc.   Therefore, shares of Bernard’s company offered by Bernard can be regarded as advantage.  

Bernard might also violate Section 9(2) the POBO for offering bribes to Alex.

Moreover, according to the Rules of Conduct of Hong Kong Institute of Engineers, members are required to discharge his professional responsibilities with integrity, dignity, fairness and courtesy.  By agreeing with Bernard’s suggestion, Alex might also violate his professional code of conduct which might lead to disciplinary sanction, e.g. suspension of professional qualification.

All Trades/ Industries
Off
migration_resource_id
cases_074

Accepting sub-standard materials

The new owners of a new housing estate complained to the assistant property manager, Brian, about the defects in their flats. But the property developer hinted to offer Brian a higher job position if Brian turned a blind eye to the defects.
Cover
Image
Accepting sub-standard materials
Media Feed Source ID
cases_073_cover_en
fade-up
container

Brian was interested in estate property management and spent the first few years of his career serving in a large well-established housing estate. His supervisors were experienced and taught him all the things to note in the trade.  Brian worked hard and then switched to another property management firm.  After a few months during which he successfully won his boss’s confidence, he was assigned to be assistant property manager and put in charge of a new low-rise housing estate in the suburbs.

Nevertheless, the new owners discovered numerous defects in the flats.  Complaints flooded in as more and more units began to be occupied.  Brian and his staff were soon building up a thick file of defects list and passing them to the contractor for action.  Meanwhile he had a difficult time trying to pacify the residents and asking them to be patient and wait for things to be rectified.

Among all these, Brian noticed one latent defect which only a very small number of residents had reported so far.  There were brown stains on the floor behind the water-closets in their bathrooms but no obvious leakage. After inspection and discussion with the foreman, Brian realised that this was because of a manufacturing defect in the pipes used for the water-closets. Salt water could easily corrode the pipes.  The only way out was to replace all existing pipes. But this would involve work on more than a thousand water-closets and of course a considerable amount of money.  Neither the contractor nor the developer wished to bear the responsibility and the costs.

A meeting was held in which the contractor told Brian that the best thing to do was to stall until the maintenance period offered by the property developer to the new estate expired.  This was usually within one year of an estate's occupation.  After that, it would be the responsibility of individual owners to change the pipes in the toilets.  Things would be simpler then.

Brian thought it grossly unfair.  But he was no match against the contractor and the representative from the property developer, especially when the latter hinted that if Brian colluded this time, he would be recommended for the post of property manager of another new luxurious housing estate in the near future.  By the time those pipes burst or disintegrate, he would have nothing to do with the sorry mess.  Should Brian turn a blind eye?

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it would be an offence if Brian (an employee), without the approval of his employer (the property management firm), accepted an advantage for turning a blind eye on the defects caused by the contractor’s substandard work.  

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc.  Therefore, a post of property manager offered by the representative of the property developer can be regarded as an advantage.  

The representative of the property developer might also violate Section 9(2) POBO for offering bribes for the same purpose.

All Trades/ Industries
Off
migration_resource_id
cases_073
Survey Questions
1. In which country or region are you currently located?
Hong Kong
Chinese Mainland
Other (please specify)
2. What type of organisation do you represent?
Listed company
Large private company
SME / start-up
NGO / non-profit
Public organisation
Chamber / trade association
Other (please specify)
3. What is the size of your organisation?
1 - 49 employees
50-99 employees
100 - 199 employees
200 or more employees
4. What is your staff level or position?
Executive / senior management
Middle management
Professional
Supervisory level
Frontline/Technical Staff
Other (please specify)

Thank you for your feedback.