Conflict of interest and abuse of authority in granting credit facility

Laura was a bank staff and also a director of a company owned by her paramour, Ricky. Laura approved an application for a credit facility by Ricky and it was later found that the application was supported by bogus documents.
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Conflict of interest and abuse of authority in granting credit facility
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Both Laura and her husband worked at the same bank. She was also a director of a small sanitary ware company owned by her secret boyfriend, Ricky. Ricky was her client, but she had never disclosed the directorship to her bank, reasoning that the company's business would not conflict with her work in the bank and she was rarely involved in the day-to-day operations of the company. More importantly, she wanted to keep the issue of her extramarital affair away from the bank and, of course, her husband.

Ricky's company unfortunately faced financial difficulties and, because of this, he applied for a local documentary credit with Laura's bank to import a large quantity  of  leather  shoes  that  seemed  irrelevant  to  his  major  business.  Laura processed the application and approved it without declaring their relationship to her boss. After a month, the bank's internal auditor discovered that the supporting documents submitted by Ricky were false and the transaction was bogus. As a result, Laura was queried and investigated by the management.

Case Analysis

Laura might violate the Code of Conduct[1] of the bank by taking up a directorship outside the bank without her employer's prior permission. On this issue, her directorship in Ricky's company gave rise to a conflict of interest with her official duties, so she might have breached the bank’s Code of Conduct for approving facilities to the company in which she is interested. Moreover, she might commit an offence of conspiracy to defraud if she was aware of the fraud committed by Ricky and assisted him in the approval process.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (AI) (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should take up any directorship, employment or part-time commercial duties, whether paid or unpaid, outside the AI except with prior written approval as required by the Code of Conduct.” The Code should also require that “no member of staff should grant credit to himself, his relatives or companies in which he or his relatives have a personal interest.”

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Whistle-Blowing

Howard was a newly joined senior internal audit manager of a publicly listed company. On presenting to the Managing Director about his evidence of wrongdoings by the Purchasing Director, he was asked to stay away from the case.
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Howard joined a publicly listed company recently as a senior internal audit manager.

One day, Howard received an anonymous letter alleging a possible fraud in the company.  Following his diligent investigation, there was evidence showing some wrongdoings of Mr Szeto, the Purchasing Director and a close relative of the Managing Director.  The malpractices included operating bogus companies to supply materials to the listed company, accepting secret commissions in awarding contracts to selected suppliers and claiming private expenses through the company's accounts.

He presented his findings to the Managing Director and expected appreciation for his work and management’s follow-up on the misconduct and malpractices committed by Mr Szeto.  However, the response of the Managing Director was totally unexpected.

The Managing Director "accused" Howard of being over-zealous in the case.  He said that Mr Szeto was a respected senior member of staff in the company.  The evidence was also questioned in minute detail and the variations were described as minor.  Finally, the Managing Director advised Howard to stay away from the case.

How should Howard react?

Case Analysis

It is evident that Howard had received an unsatisfactory answer from the Managing Director.  Assuming his findings were accurate, he should present a report to the other directors of the company, setting out the details of his findings of the wrongdoings of Mr Szeto, the Purchasing Manager.

Mr Szeto might have committed offences under Section 9(3) of the Prevention of Bribery Ordnance (POBO) for using false procurement documents to deceive the company and claiming private expenses through company’s accounts. He might have also breached Section 9 of the POBO for accepting secret commissions from suppliers without the approval from the company. 

If the board did not take appropriate action to follow up on the case, Howard should consider reporting the matter to the appropriate authorities after seeking legal advice.  While maintaining confidentiality of company matters was an important consideration, Howard had to weigh this consideration against the public interest in disclosing such matters to the appropriate authorities.

Howard might consider resigning from the company in the worst case scenario that he no longer had confidence in the integrity of those charged with governance of the company.

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Padded expense accounts

Leonard, an accounting manager of a listed company, discovered that a number of senior management included padded travel expenses in the vouchers. But they thought this was additional fringe benefit. What should Leonard do?
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Leonard was an accounting manager of a listed company. After returning from a regional meeting, company’s department heads filed their expense vouchers.  Nothing was out of the ordinary except that one new department head, Cain, submitted a voucher for $6,000 less than the others.  Someone in the accounting department thought that this was strange as everyone used the same transportation and stayed at the same hotel.  But Leonard who had worked in the company for long enough knew that padding travel expenses was not uncommon.  Some of the vice-presidents even joked about it as being an additional fringe benefit.  However, the company policy clearly stated that such cases were strictly prohibited and that violators would face demotion or termination.  It’s Leonard’s job to decide how to enforce the policy.

What should Leonard do?  Should he suggest Cain following the others and amending the claims?  Should he take serious action against all the others?  Should he issue reminders to all staff to reiterate the company policy?

Case Analysis

Leonard could refer to the ETHICS PLUS ethical decision making model in solving his ethical dilemma at work. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violation to his professional, industry specific, or company code of conduct?
  2. Is it against the Law?
  3. Does it correspond with his self-values such as responsibility, fairness and honesty?
  4. Can he disclose his decision to others openly and honestly without misgivings?

As far as professional conduct is concerned, Leonard should observe the fundamental principles of integrity, professional competence and professional behavior and comply with the Code of Ethics for Professional Accountants (HKICPA Code) when carrying out his duties as the accounting manager.  As the company policy stated very clearly that padding travel expenses was strictly prohibited, he should perform a guardian role and report any non-compliance to the management. He shall discuss with his immediate superior or a higher authority in the company, take appropriate steps to rectify or mitigate the consequences of the non-compliance, and decide whether it should be disclosed to the external auditor.

Moreover, it is an offence under Section 9(3) of the Prevention of Bribery Ordinance (POBO) for any employee to use false documents / receipts / account records with an intention to deceive the employer.  Customary behavior or ignorance of law is no defence. Department heads might have committed the above offence for using false expense vouchers and invoices to deceive the company. They might also have committed a criminal offence of deception contrary to Section 17 of the Theft Ordinance.

Professional accountants have a guardian role in safeguarding the governance of the company and protect the interests of different stakeholders. They should take remedial actions to help the company foster an ethical culture and enforce any related policies.

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Loyalty to Employer vs Responsibilities to Other Stakeholders

Patrick was a financial controller of an information technology company planning to go public. His bosses asked him to manipulate management accounting data and to reimburse expenses without any supporting document. The sponsor offered him valuable information after the engagement…
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Patrick was a financial controller of an information technology company planning to go public.  In order to project a good financial performance, the Managing Director asked Patrick to handle the financial estimate and anticipate sales growth meticulously and said he would not bother which accounting method to use as Patrick was a professional accountant.

In the process of selecting a merchant bank to sponsor the listing, different bank managers approached Patrick to promote their services.  Benny, who was the Marketing Director of the OPQ Bank, met Patrick and introduced the bank’s offer. Benny mentioned that he was currently handling an acquisition plan and could release some reliable information to Patrick if Patrick could help him get the business.  Patrick didn't take Benny's words seriously.  Based on the objective report he prepared, OPQ Bank was engaged to proceed with the listing of the company. Finally, the company was successfully listed. 

The directors were enthusiastically considering some expansion plans which needed the support from banks.  Once again, the Managing Director asked Patrick to manipulate some management accounting data to facilitate the granting of credit facilities by banks.   

While Patrick was contemplating how to handle the Managing Director's request, the Assistant to General Manager asked Patrick to issue a cheque of $80,000 to a Mr. Wong, a bank manager in charge of the credit department.  The Assistant said that it was approved by the General Manager and all Patrick needed to do was to sign the cheque and book it as "entertainment" expenses.  

After the Assistant to General Manager left, the phone rang.  It was Benny of OPQ Bank.  He invited Patrick to dinner saying that he would keep his promise of passing some "valuable information" to Patrick.

If you were Patrick, how would you handle the requests of the Managing Director and that of the Assistant to General Manager, as well as the invitation of Benny to dinner?

Case Analysis

Financial Projection for Listing

Surely Patrick should handle the financial estimates and anticipated sales growth meticulously.  He should document his bases of assumptions and agree those with the Managing Director.  All these would be reviewed by the merchant bank which sponsored the listing as well as the reporting accountant, and the eventual delivery of the forecasts would be a matter of public and regulatory scrutiny once the company got listed.  Although the Managing Director did not bother which accounting method to use, Patrick should ensure that the accounting method followed all applicable Hong Kong Financial Reporting Standards, Hong Kong Accounting Standards and interpretations issued by the Hong Kong Institute of Certified Public Accountants.

Managing Director's Request for Manipulation of Management Accounting Data

Patrick should explain to the Managing Director that, first of all, a wilful act of manipulation of accounting data is a criminal offence.  Secondly, accounting information presented to banks would most likely be audited.  Once the banks realised that there were significant discrepancies between management accounting data previously presented and the audited accounting data, they would ask for explanations which would well call into question the credibility of the company.  In the worst case, banks could withdraw financial support to the company.

Request for a Cheque by the Assistant to General Manager

It would be a breach of the Section 9(3) of the Prevention of Bribery Ordinance (POBO) if the General Manger used false document e.g. false reimbursement records, to deceive his company. Furthermore, if the cheque payment was offered by the General Manager to the Mr Wong as an advantage in disguise to induce or reward for latter’s assistance in granting credit facilities to the company, both the General Manager and Mr Wong would breach Section 9 of the POBO.

Patrick should report the matter to the Managing Director and explain the legal consequences of being involved in such an act.  Patrick should take the opportunity to urge the Managing Director to issue a set of code of conduct to strengthen internal control of the company. He should report to the ICAC if corruption was suspected.

Offering of ‘Valuable Information'

The valuable information provided by Benny is likely to be insider information which, if used to deal in listed securities, could have severe legal consequences.  Patrick should make it clear to Benny that his evaluation of the banks was done in an objective manner and there would be no need for Benny to reciprocate with any 'gift' as a result of OPQ bank being appointed.  If Patrick's dinner with Benny is no more than a social entertainment, Patrick does not need to avoid it.  If by accident Patrick had heard of the valuable information from Benny but he did not deal, counsel nor procure other persons to deal in the securities, he would not breach the insider dealing provisions under the Securities and Futures Ordinance.

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Social Freshmen: Professinal Integrity (Medicial Industry) (Cantonese only)

Dr. Lau, a senior doctor of a private medical centre often attends overseas medical seminars sponsored by a pharmaceutical company and issues sick leaves certificates to his friends without face-to-face consultation…
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短片對白文字版本    

分場一

時間: 日

地點: 診所內

人物: Pamela醫生,護士

Pamela:    為什麼每逢星期一都有這麼多人來看病?

護士:        他們才不是來看病,他們只是來拿病假證明吧!準是那些週末玩得太盡興,不想上班的人!

Pamela:     那又是,他們每一個都只是說自己頭疼頭暈。

護士:        他們親身來看醫生算是好的啦,有些人打電話過來就當作看了病了!

Pamela:     什麼意思?

護士:       慢慢你就會知道。

(護士離去)

分場二

時間: 日

地點: 休息間內

人物: Pamela醫生,劉醫生,護士

劉醫生:    Pamela,準備去旅行?

Pamela:    想到德國旅行很久了,先看一些旅遊資料。

劉醫生:    德國?我上個月才剛剛去過。

Pamela:     真的?你到過德國旅行,新天鵝堡是不是很美的?

劉醫生:    不是去旅行,我只是到了當地藥廠辦的研討會。

Pamela:    哦!

劉醫生:    可是新天鵝堡真的是很美麗,我們也想多玩兩天,可惜不夠時間。

Pamela:    開研討會也有時間去玩?

劉醫生:    那次研討會,只是舉行了一天,餘下的四、五天,我們便到處吃喝玩樂。

Pamela:     特意到德國參加一天的會議?真破費!

劉醫生:    沒關係,機票、酒店開支,全都是由藥廠支付的,還住得挺好。有空再跟你說!

(劉醫生離開,護士進入休息間)

護士:       喂!

Pamela:     唔?

護士:        有時間多跟劉醫生交流,學習一下!

Pamela:     你剛剛說,有些病人…有些人特意打電話來,就是為了拿病假證明回公司請病假?

護士:        對呀,劉醫生有時候也幫別人寫的。有時候他朋友打電話來,說自己如何頭暈頭疼,劉醫生便幫他們寫病假證明告假。

Pamela:    這樣也可以?

護士:        有什麼關係?那些病人又不用自己付帳,這都是在公司的醫療保險範圍內的,醫療中心又多一宗生意,劉醫生又可以分到診金。大家也是各取所需吧!

Pamela:    但是病人就這樣打電話來就算看了病?

護士:      正如劉醫生所言,他們每個來也只是說他們如何頭暈頭疼,既然大家是朋友,就無謂浪費大家時間!

Pamela:     無謂浪費大家時間?

Import Data

[EN] Social Freshmen: Professinal Integrity (Medicial Industry) (Cantonese only) Link: https://www.youtube.com/watch?v=4U9ros45PFI Intro: Dr. Lau, a senior doctor of a private medical centre often attends overseas medical seminars sponsored by a pharmaceutical company and issues sick leaves certificates to his friends without face-to-face consultation… Transcript: https://hkbedc.icac.hk/en/doc?id=33§ion=videos&content=content [ZH-HANT] 初出茅廬之專業誠信 (醫療行業篇) Link: https://www.youtube.com/watch?v=4U9ros45PFI Intro: 私營醫療中心的資深劉醫生,經常出席由藥廠贊助的海外研討會,而且亦不時為朋友在無需到診的情況下簽發病假證明… Transcript: https://hkbedc.icac.hk/en/doc?id=33§ion=videos&content=content [ZH-HANS] 初出茅庐之专业诚信 (医疗行业篇) Link: https://www.youtube.com/watch?v=4U9ros45PFI Intro: 私营医疗中心的资深刘医生,经常出席由药厂赞助的海外研讨会,而且亦不时为朋友在无需到诊的情况下签发病假证明… Transcript: https://hkbedc.icac.hk/en/doc?id=33§ion=videos&content=content

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