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Friendship goes first

Xenia, who worked for a travel agent, tried to help her friend, an airline sales representative, to secure business orders by marking up the air-ticket prices quoted by other airlines.
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Xenia was a staff member of the ticketing department of a travel agent.  Her close friend, Xaviera, worked in the sales department of an airline company.  Knowing that Xaviera was new and facing tremendous pressure to meet sales target, Xenia always encouraged her customers to purchase air tickets from Xaviera’s airline.

One day after Xaviera received a warning letter about her poor sales performance, she felt distressed and sought comfort from Xenia.  While supporting Xaviera, Xenia received a phone call from an insurance company requesting 50 air tickets for a corporate trip to a convention in Europe.   Xenia knew this would be a good opportunity to help Xaviera out of her predicament.  To secure the business, Xenia marked up prices from competing airlines when making quotations to the insurance company, steering the company toward Xaviera’s airline. As a result of the misleading pricing information provided by Xenia, the insurance company chose to book the tickets with Xaviera’s company.

Case Analysis

Although Xenia and Xaviera were good friends, their relationship conflicted with the company’s interest, placing Xenia in a conflict of interest situation.  She prioritised her personal relationship over professional integrity.  By recklessly marking up the prices of other airlines to aid the sales of Xaviera’s tickets, Xenia acted unfairly toward those airlines and jeopardised the credibility of her company.  If the truth was discovered, it may also lead to complaints from the airlines and clients.  Employees should avoid conflict of interest as far as possible and make timely declarations, strictly adhering to internal guidelines.  Otherwise, they may violate the company’s code of conduct or internal guidelines.

Xenia might commit fraud under Section 16A of the Theft Ordinance by overstating the prices offered by other airlines when submitting quotation to the client.  If Xenia, without the permission of her travel agent, abused her position to favour Xaviera while accepting advantages, she might also be liable under the Prevention of Bribery Ordinance.  On the other hand, by deceiving her client with inaccurate information, Xenia breached the trust her company and her client placed on her.  As an employee of the travel agent, Xenia should diligently fulfil her duties and exercise discretion fairly and transparently. 

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Under-the-table

Sally, a procurement officer at an airline, intentionally concealed her friendship with Susan, the owner of a cleaning service company, to help her secure contracts and suggested inflating service fees for personal gain.
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Sally worked in the procurement department of an airline company and was responsible for procuring cabin cleaning services.  Her high school friend, Susan, owned a cleaning service company that was struggling financially.  Upon learning about Susan's difficulties, Sally proactively offered to help her secure cleaning service contracts with the airline.  Sally even suggested that Susan could slightly inflate the service fees and share the excess with her as a reward for her assistance in obtaining the contracts.

According to the procurement regulations of the airline company, procurement staff members must declare any conflicts of interest with contractors.  Putting her own interest before the company, Sally decided to conceal her relationship with Susan and assist her in obtaining the procurement contract.  When submitting the conflict of interest declaration form, Sally falsely claimed she had no conflict of interest in the procurement process.

Case Analysis

Sally, a purchasing staff member of an airline company, made use of her office to ask the supplier to inflate the service fee and accepted advantages from the supplier as a reward for assisting the latter in obtaining the cleaning service contract without obtaining the approval of the airline company.  Both Sally and Susan might violate Section 9 of the Prevention of Bribery Ordinance (POBO).

By inviting Susan to submit a bid for the tendering exercise, Sally found herself in a conflict of interest situation.  Sally intentionally concealed the conflict of interest and made false statements on the conflict of interest declaration form to deceive her company, which might also commit Section 9(3) of the POBO or other fraudulent offences.  If fraudulent acts are involved to conceal conflicts for personal gain or to benefit acquaintances, it may lead to other criminal offences such as deception, fraud, false accounting, etc.

Employees must adhere to the company’s guidelines and procedures when conducting procurement and tendering exercises, including the guidelines on handling conflicts of interest.  Employees should avoid conflict of interest as far as possible and make timely declaration strictly following the internal guidelines.  Otherwise, they may violate the company’s code of conduct or internal policies.

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Christmas deal

Rachel, a customer service officer, treated her supervisor Rosanne to dinner and gifted her concert tickets to persuade her to avoid scheduling night shifts during the peak Christmas travel period.
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Rachel, a customer service officer at an airline company, was well aware that Christmas was a peak travel period and that she was likely to be assigned night shifts during the season.  Rachel then  privately treated her supervisor, Rosanne, who was responsible for arranging the staff duty roster, to dinner to pre-celebrate Christmas at a decent restaurant.

During dinner, Rachel gifted Rosanne with two concert tickets of an idol she knew Rosanne was interested in as a Christmas present, claiming these tickets were a gift from a friend.  She then asked Rosanne if she could avoid scheduling her for night shifts during Christmas when arranging the duty roster.  Rosanne felt hesitant about this, but Rachel repeatedly assured her that no one would know about their arrangement as long as they kept it as a secret.  Rachel also emphasised that concert tickets were not cash and that accepting them would not violate any laws.

Case Analysis

Concert tickets are advantages under the Prevention of Bribery Ordinance (POBO).  If Rosanne, without obtaining the permission of her airline company, accepted the concert tickets from Rachel for providing preferential treatment in arranging the duty roster, both Rosanne and Rachel might breach Section 9 of the POBO.

According to Section 19 of the POBO, trade custom or practice does not serve as a defence for the offeror and the acceptor of an advantage.  Although the tickets were gifts given to the supervisor during Christmas, this would not be a defence in court.  The court would only consider whether Rosanne obtained the approval from her principal when accepting the concert tickets.

As a managerial staff, Rosanne should not accept advantages or entertainment that are excessive or frequent from subordinates to prevent any perception of bias and to ensure she can carry out her supervisory duties impartially.

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Unexpected windfall

Owing to frequent overseas trips to source products, Queenie, a trade company owner, approached her friend Quinton, who worked as a ground staff for an airline company, hoping he could use his employee benefits to purchase cheaper tickets for her.
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Queenie owned a trading company and her frequent overseas trips to source products had made airfare a significant operational expense.  One day, she approached her friend Quinton, who worked as a ground staff for an airline company, hoping he could use his employee benefits to purchase cheaper tickets for her.  In return, she promised to pay him 30% of the price difference as commissions.

Quinton, facing financial difficulties due to failed investments, saw this as an opportunity to earn extra money and alleviate his financial pressure.  He also did not want to jeopardise his friendship with Queenie.  Quinton quickly agreed to Queenie’s request.  Subsequently, Quinton nominated Queenie as his travel companion for trips to Europe, using his employee discount to purchase multiple flight tickets for her.

Case Analysis

Airline staff should stand firm in resisting temptations.  Quinton, a staff member of an airline company, is regarded as an agent.  If he, without the permission of his principal, i.e. the airline company, accepted advantages for abusing his staff privilege of nominating Queenie as a travel companion, he might contravene Section 9 of the Prevention of Bribery Ordinance (POBO).  Queenie, who offered the advantage, might also be guilty of an offence under the POBO.  Quinton should adhere to the company guidelines regarding the nomination of travel companions and not abuse his staff privilege for personal gain.

Quinton’s illegal acts could be attributed to his investment failure and poor financial management, which made him susceptible to financial temptations.  Ultimately, he resorted to taking risks to alleviate his financial burdens.  Employees should always exercise financial prudence and avoid engaging in high-risk investments or gambling activities to prevent falling into corruption traps.

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Plan falls through

The proprietor of a forwarding company offered advantages to Patrick, a freight manager of an airfreight company, for securing cargo space during peak seasons. However, a strike broke out before Patrick took action.
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Patrick, a freight manager of an airfreight company, was responsible for handling freight reservations made by forwarding companies. He became closely acquainted with Paul, the proprietor of a forwarding company.  Paul often treated Patrick to dinners at luxurious restaurants and they sometimes spent weekends playing golf together.  Because of their close relationship, Paul was confident he could always rely on Patrick for sufficient cargo space.

About a month before the Easter holiday, Paul invited Patrick to a golf trip and covered all the expenses to win him over.  During the trip, Paul casually mentioned that he had received many forwarding orders to transport goods to Europe and expected Patrick’s “usual support” regarding allocation of cargo space.  He also hinted that he would not take Patrick’s assistance for granted and would reciprocate with a 5% rebate on the freight charges.

However, shortly after the golf trip, a labour strike occurred at several airports in Europe, and Patrick’s boss took charge of the company’s contingency plan for cargo allocation.  As a result, Patrick was unable to assist Paul.

Case Analysis

Rebates are considered advantages under the Prevention of Bribery Ordinance (POBO).  Patrick might breach Section 9 of the POBO since he accepted advantages from Paul, i.e. free golf trip and the 5% rebate of the freight charges, without obtaining permission from his principal, i.e. the airfreight company, as an inducement for reserving extra cargo space for Paul.  Paul might also breach the POBO as the offeror of the bribe.

Even though Patrick could not allocate the cargo space to Paul, the corruption offence was still pursuable under the law.  According to Section 11 of the POBO, once an agreement to offer and accept a bribe is reached, both the offeror and acceptor of the bribe shall commit an offence even if the acceptor claims that he did not actually carry out the act as agreed.

Although “entertainment” is not an “advantage” under the POBO, it can be a “sweetener” in a corrupt dealing.  Therefore, Patrick should adhere to the company’s code of conduct regarding the acceptance of entertainment from business clients.  He should also decline invitations to meals or entertainment that are excessive in nature or frequency while conducting official duties to avoid any conflict of interest.

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Integrity in everyday life - is it okay to accept lucky draw prize in work capacity? (Cantonese only)

Would you accept an expensive lucky draw prize at a client's party which you attended on your company's behalf?
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Transcript

短片對白文字版本

分場一

時間: 日

地點: 街上

人物: 謝安琪(嘉賓主持)

謝安琪:    大家好,我是謝安琪!聖誕、新年、party特別多!如果你代表公司出席客戶的派對,很幸運抽到名貴禮物,你會否收下嗎?

分場二

時間: 夜

地點: 酒樓

人物: 宴會主持人William,Andy

William:   週年聯歡晚會的壓軸大獎誰會抽到?得到壓軸大獎的幸運兒是…

(William從抽獎箱抽出號碼)

女員工:    Andy,你很有機會呢!

Andy:       不會吧?我不是你們公司的員工。我是客人,怎會有份兒?

William:    壓軸大獎得主是123號!

男員工:    Andy,是你啊!你得了大獎!

William:    是你啊!Andy。

眾人:        是你啊!是你啊!恭喜你!Andy。

William:    特別大獎是…

(William拿出禮物盒內的相機)

Andy:       謝謝!

William:    不如試試看?預備,笑!

(鏡頭轉到聖誕聯歡晚會現場)

William:   今年聖誕聯歡晚會得到大獎的會是哪一位?(William抽出號碼)又是你,Andy!

眾人:        真好!真好!

William:    恭喜你!

Andy:       123!

William:   (拿出手錶一隻)試試看!

Andy:       很好!很好!

William:    很適合你!既然那麼適合你,不如把這份合約給簽了?

Andy:       好啊!

(Andy於合同上簽署)

William:    現在幾點了?

Andy:       十點三十分!

(鏡頭轉到春茗晚會現場)

William:   時間真的過得很快。剛剛吃過聖誕大餐現在又到春茗了!今次壓軸大獎又係那一位…

Andy:       123!

William:   恭喜你!

Andy:       謝謝!謝謝!

William:    這次大獎是名貴房車一輛!

眾人:        真好啊,Andy!

William:   真開心!誰會抽到?我們去兜風之前先把這份合約簽了吧。

(Andy於合同上簽署,Andy拿著車匙興奮不已)

Andy:       等一等,你給我簽的是什麼合約!

William:   什麼合約不合約的,我們兜風去吧!

眾人:        好,我們兜風去!

分場三

時間: 日

地點: 辦公室內

人物: Andy,老闆

(老闆拿著文件遞向發呆的Andy)

老闆:        合約裡有那麼多錯字,幸子還未給客人看,快點把它改好。你還不去William公司的聯歡晚會?為什麼還在這裡?

Andy:       知道了,老闆!剛好William的秘書來電話,請我不要遲到。她說今晚有抽獎遊戲,不過…

老闆:        我們跟William公司有合作關係,他們是我們的供應商,要避免有利益衝突,是不應該收禮物的。

Andy:       那,我今晚不去了!

老闆:        那又不用!生意應酬總會是有的!其實很多有制度的公司在這方面都有自己的規定,每家可能會有不同,但最重要的是把規定清清楚楚的講明白。

Andy:       抽到了禮物該怎麼辦?

老闆:        你可以即時退回去。如果覺得不好意思、或客人不願意收回,你可以把禮物帶回公司申報,由公司決定怎麼處理!

Andy:       好!那我明白了!

分場四

時間: 日

地點: 街上

人物: 謝安琪(嘉賓主持)

謝安琪:    誠信生活至Okay,阿Kay提提你!下次代表公司出席客戶聯誼活動前,先問一下公司有甚麼規定,那就不用怕抽到了大獎也不知如何處理。

Import Data

[EN] Integrity in everyday life - is it okay to accept lucky draw prize in work capacity? (Cantonese only) Link: https://www.youtube.com/watch?v=HfevaWiYuIo Intro: Would you accept an expensive lucky draw prize at a client's party which you attended on your company's behalf? Transcript: https://hkbedc.icac.hk/en/doc?id=55§ion=videos&content=content [ZH-HANT] 誠信生活至OKay - 抽獎篇 Link: https://www.youtube.com/watch?v=HfevaWiYuIo Intro: 如果你代表公司出席客戶的派對,很幸運地抽到名貴禮物,你會否收下? Transcript: https://hkbedc.icac.hk/en/doc?id=55§ion=videos&content=content [ZH-HANS] 诚信生活至OKay - 抽奖篇 Link: https://www.youtube.com/watch?v=HfevaWiYuIo Intro: 如果你代表公司出席客户的派对,很幸运地抽到名贵礼物,你会否收下? Transcript: https://hkbedc.icac.hk/en/doc?id=55§ion=videos&content=content

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Work Ethics Fitness Challenge (Web version)

Want to know how ethically fit you are at workplace? Complete the test online to view the analysis for each scenario!

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Want to know how ethically fit you are at workplace? Complete the test online to view the analysis for each scenario!

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Corporate Ethics Health Checklist

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[EN] Corporate Ethics Health Checklist https://hkbedc.icac.hk/Upload/page/39/self/ea78da62919f4f148d9e3832ba122c12.pdf Image Link: https://hkbedc.icac.hk/Upload/news/88/self/b33a9b430bc74e1eb2c4b3bf58a69962.jpg [ZH-HANT] 企業誠信管理清單 https://hkbedc.icac.hk/Upload/page/39/self/0522655bbcd84add9999c865747856bd.pdf Image Link: https://hkbedc.icac.hk/Upload/news/88/self/c42ccd60b2d543cdb7e6d3ef5b71d2b2.jpg [ZH-HANS] 企业诚信管理清单 https://hkbedc.icac.hk/Upload/page/39/self/0522655bbcd84add9999c865747856bd.pdf Image Link: https://hkbedc.icac.hk/Upload/news/88/self/c42ccd60b2d543cdb7e6d3ef5b71d2b2.jpg

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One False Move and the game is over

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[EN] One False Move and the game is over PDF document link: https://hkbedc.icac.hk/Upload/guides/55/pdf/f872dd716d5b43f9848283979aa80a96.pdf Word document link: https://hkbedc.icac.hk/Upload/guides/55/doc/80de65670f71439cbc4df9408e295777.docx Image link: https://hkbedc.icac.hk/cache/img/d2f41e9a0487c3e7ccc41e67e964e45a.jpg [ZH-HANT] 「一子錯滿盤皆落索」單張 PDF document link: https://hkbedc.icac.hk/Upload/guides/55/pdf/f3ea6dd60ec945d8aaeb35582dd982eb.pdf Word document link: https://hkbedc.icac.hk/Upload/guides/55/doc/63b9974631584641be73f8a21c5ced7a.doc Image link: https://hkbedc.icac.hk/cache/img/876a8b956edf549e7ac15e7bfa96791c.png [ZH-HANS] 「一子错满盘皆落索」单张 PDF document link: https://hkbedc.icac.hk/Upload/guides/55/pdf/f3ea6dd60ec945d8aaeb35582dd982eb.pdf Word document link: https://hkbedc.icac.hk/Upload/guides/55/doc/63b9974631584641be73f8a21c5ced7a.doc Image link: https://hkbedc.icac.hk/cache/img/876a8b956edf549e7ac15e7bfa96791c.png

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