Airline
Corruption Risks
- Compromised staff accept advantages from forwarding companies for reserving cargo space.
- Compromised staff solicit advantages from travel agents in return for allocation of air tickets, appointment of travel agents as ticketing consolidators or offer of privileged commission rates.
- Frontline staff accept advantages from colluded tourists for assisting in flight check-in, opening up special channels, or exempting excess baggage fees.
- Dishonest staff misappropriate inventory items of the airline company for personal gain.
Compromised staff accept advantages for assisting others to enjoy staff benefits to purchase air tickets at concessionary rates.
Cabin crew exaggerate overseas expenses or falsify records of extra duty hours in order to deceive the company of subsidies.
Unscrupulous staff accept personal advantages from suppliers or contractors for placing orders.
Purchasing staff leak quotation prices or tender information to potential suppliers or contractors.
Compromised staff accept advantages from suppliers for placing excessive orders or accepting substandard goods/services.
Dishonest staff inflate order prices to pocket the difference.
Dishonest staff split orders to avoid exceeding procurement threshold or to conceal overpayment.
Cabin crew privately accept advantages from other flight attendants for swapping favourable flight shifts.
Personnel staff accept advantages from colluded candidates or colleagues for showing favour in appointments, promotions and transfers.
Compromised managers or supervisors accept advantages from subordinates for showing favour in allocation of duties or performance appraisal.
Compromised managers or supervisors cover up poor performance of subordinates.
Staff appoint companies with financial or personal interests as suppliers or contractors.
Purchasing staff over-socialise with suppliers/contractors, e.g., accepting frequent or lavish entertainment or engaging in gambling.
Staff accept part-time employment offers from existing suppliers.
Supervisors show favour to friends or relatives in recruitment, promotion, or allocation of duties and overtime work.
Resources
Integrity Training
The Private Sector Integrity Centre (PSIC) offers free anti-corruption and integrity training to help airline companies build an ethical corporate culture and prevent corruption and fraud.
PSIC organises webinars on the “PSIC Channel” for business practitioners across various sectors and industries. Click here to view details of the upcoming webinars and enroll now!
User-friendly e-learning materials are available:
PSIC provides free and tailor-made training for managers and staff of airline companies.
Please contact us if you wish to arrange integrity and corruption prevention training.
