Profit-splitting

Daphne was responsible for recommending spare parts suppliers to her watch manufacturing company. A supplier suggested marking up the quotation price by 4% so that they could equally share the profits.
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Daphne, a purchasing officer in a watch manufacturing company, was responsible for recommending spare parts suppliers.  One day, a supplier, Simon, invited her for a lunch and made a business suggestion.  If Daphne recommended her company continuing to use Simon’s company as a supplier, Simon would mark up the quotation price by 4% from the next purchase order and they could equally split the profit by having 2% each.

Daphne was scandalized when hearing the suggestion.  Although Simon’s suggested mark-up price was still by far the lowest among the lot, the quality of his products was not as good as the others and only just met the company’s required standard.  On a second thought, she needed an extra income at the moment because she had just made the down-payment for her new flat.  After all, her company would still get a good bargain price.

Would Daphne commit an offence if she accepted Simon’s suggestion?  What factors does she need to consider when making a decision?

Case Analysis

Daphne might violate Section 9 of the Prevention of Bribery Ordinance (POBO) if she (as an employee), without the approval of her principal (the watch manufacturing company) accepted an advantage (i.e. 2% profit from the mark-up price offered by Simon) for recommending Simon’s company to her watch manufacturing company.  Simon might also violate POBO for offering bribes.

Daphne was facing a dilemma that might put her personal values such as responsibility and honesty to challenge. In handling the situation, Daphne should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violations to her professional, industry specific, or company code of conduct.
  2. Is it against the Law?
  3. Does it correspond with her self-values such as responsibility and honesty?
  4. Can she disclose her decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for her in solving the dilemma.

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Unauthorized rebate from supplier

Mr Chow, one of the four shareholders of a chemical engineering company in Hong Kong, was in charge of procurement for its mainland factory. A Hong Kong supplier tried to secure orders from Mr Chow by presenting him expensive gift and offering him rebate.
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Mr Chow started a joint venture with three of his friends by setting up a chemical engineering company in Hong Kong and a chemical manufacturing factory in Guangdong. The four of them were all directors of the company, each holding 25% of the company shares.

As Mr Chow had substantial experience in operating factories in Chinese Mainland and had developed an extensive business network in Hong Kong and Chinese Mainland especially with Mainland suppliers and government officials, he offered to manage the Mainland factory as the paid General Manager in charge of the business there.

Mr Chow often boasted that the success of the Mainland factory was due to his networking clout. At the same time, he kept grumbling that he had to cover the enormous entertainment expenses with his own money. As the General Manager of the Mainland factory, Mr Chow was entrusted with key procurement decisions. When one of his Hong Kong suppliers learned that Mr Chow had recently bought a property in Chinese Mainland, he presented Mr Chow with an expensive audio- visual set-up, hoping that this gift would secure a contract for the supply of chemical raw materials.

This seemingly thoughtful present soon brought its reward in the form of a first order from Mr Chow. To secure future business, the supplier also offered 5% of the transaction amount as a rebate to Mr Chow at his request. Subsequently, the bribe money was deposited into Mr Chow’s bank account in Hong Kong.

Case Analysis

Under the Prevention of Bribery Ordinance (POBO), the principal of a company is the entire Board of Directors, while individual shareholders or directors are considered as agents. In this case, Mr Chow was an 'agent' as he was one of the shareholders and the paid General Manager of the factory. Prior to any solicitation or acceptance of any advantage in the course of business, Mr Chow should have obtained permission from the Board of Directors.

The principal’s permission should be definite and given in advance in accordance with Section 9 of the POBO. Otherwise, the agent has to apply for permission as soon as reasonably practicable after the acceptance. In addition for such permission to be lawful, the principal must have carefully considered the application before granting permission.

Mr Chow’s company had not stated clearly in advance whether or not its staff members could accept advantages in relation to their duties. During the investigation, Mr Chow claimed that he had notified other shareholders that the rebates concerned were used to cover the entertainment expenses incurred in Chinese Mainland. Nevertheless, he had, in fact, only casually brought this matter to the attention of just two of the shareholders. Furthermore, the arrangement had not been discussed at any board meeting or formally approved, and there was no record of the accepted rebates, nor how they were dealt with. As such, Mr Chow was considered not to have obtained the company’s permission to accept the rebate at the material time. Moreover, he had not applied for retrospective approval from his company, and his acceptance of the rebates was not known to and approved by all shareholders. Thus Mr Chow accepted the rebates without the principal’s permission.

To protect the interest of the companies and their stakeholders, companies should take the initiative to formulate rules and regulations governing the acceptance of advantages by their board members and staff and to state clearly in writing the company’s stance and policy regarding acceptance of advantages, and entertainment. The procedures for declaring acceptance of advantages and the channels for making enquiries should also be laid down and made known to all staff.

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Lacking a clear company policy

Mr. Chung had established a toy manufacturing enterprise in the Mainland in partnership with his friends. He solicited rebate from a Mainland supplier as a reward for placing purchase orders…
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Mr. Chung had established a toy manufacturing enterprise in the Mainland in partnership with his friends. Holding 10% of the shares, he was mainly responsible for supervising the manufacturing process. Since Chung had the authority to purchase materials for the company, he hinted to a Mainland supplier that he expected a rebate equivalent to 5% of the transaction amount as a reward for placing purchase orders. When the incident was exposed, the ICAC found that none of the shareholders in the enterprise had any knowledge of Chung’s acceptance of advantages. Besides, the company did not establish any clear policies on such acceptance of advantage either for its shareholders or staff. It was revealed that Chung had accepted a total of $50,000 over a period of eight months. Chung was sentenced to imprisonment for committing a bribery offence.

Case Analysis

In Hong Kong, according to the Prevention of Bribery Ordinance (POBO), it is an offence for any agent (generally the employee), without the permission of his principal (generally the employer), to solicit or accept an advantage as a reward for doing an act on relation to his principal’s business. Moreover, if any part of the bribery act takes place in Hong Kong, it shall still be an offence under the POBO. Although Chung was one of the shareholders of the enterprise, he was still an agent as defined by the law. He therefore must seek approval from the company before accepting any advantages.

Business organisations should take the initiative to govern the acceptance of advantages by all levels of staff (including directors) in relation to company businesses. The company should state clearly amounts of advantage that the staff are permitted to accept, and conditions of such acceptance. The policy should also list out the declaration procedures and enquiry channels for staff compliance.

Moreover, the company should establish detailed procurement procedures in order to ensure that the products purchased are of good quality and to prevent staff from abusing their authority or engaging in corrupt practices in the purchasing process. Staff should be reminded constantly of the importance of selecting suppliers in a fair and impartial manner.

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Offering contract for private gain

Alexander, the Manager of Planning in a real estate development firm, was tempted to offer the firm’s environmental research contract to his friend in return for a “favour”.
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Alexander was Manager of Planning in a real estate development firm and was responsible for recommending a contractor to conduct an environmental study.  He was considering Gamble, a small firm which had done outstanding work for the firm in the past.  Roy, a friend and representative of another larger environmental research firm, approached Alexander on the matter over a lunch appointment.  Alexander clearly stated that Gamble would possibly get the contract because of its satisfactory past performance, whereas Roy’s firm had a dozen other contracts to keep them busy.

Roy seemed disappointed but Alexander was glad when conversation turned to other topics.  Roy asked Alexander about the progress of his emigration plan.  In fact, Alexander’s wife, Zoe, had already gone to Canada with two sons to settle down first while Alexander would work a few more years in Hong Kong before joining them.  Roy mentioned casually that he had connections in Toronto and could help Alexander place his sons into the best local school though it might take some doing.  The school enjoyed a reputation for good results and easy access to the University of Toronto.  Alexander understood what Roy really meant.  He desperately wanted to make a head-start for his children and pave a smooth path for them.

Would Alexander commit any offence if he recommended Roy’s company in return for Roy’s help for his sons? What factors should Alexander consider when making the decision?

Case Analysis

It would be an offence of Section 9 of the Prevention of Bribery Ordinance (POBO) if Alexander, as an employee of the real estate development firm, without the approval from his employer, accepted advantages from Roy (i.e. Roy’s assistance in placing Alexander’s two sons into the best local school in Toronto) as a reward for helping Roy’s firm to get the business contract of environmental study.  Roy would also violate POBO for offering bribes.

Also, Alexander might violate his company’s code of conduct if he did not disclose his relationship with Roy to the management when there was conflict of interest. 

Apart from the aspects of compliance and company code of conduct, Alexander may also consider the following factors when identifying viable alternatives and choosing the best course of action:

  1. Does it correspond with his self-values such as honesty, compassion and responsibility?
  2. Can he disclose his decision to others openly and honestly without misgivings?

The ETHICS PLUS ethical decision making model might be helpful for him in solving the dilemma.

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Storing up trouble

Ivan and Ian were employees of a department store and were involved in procurement functions. They were well acquainted with the suppliers and gambled together frequently. Now both of them were facing temptations from the suppliers…
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Ivan and Ian were employees at a department store.  Ivan worked as a merchandiser while Ian, the warehouse supervisor, verified the received goods and conducted regular stock takes.

They were well acquainted with most suppliers, particularly Mr. Wong and Mr. Au.  On weekends, Ivan and Ian enjoyed mahjong with their suppliers.  Although they were not good at the game, they often won a lot.

During a mahjong game, Ivan shared his concerns about the heavy financial burden of supporting his daughter, who was studying abroad.  At the same time, Ian expressed his struggles with negative equity on his assets.  Seizing the opportunity to ‘help’ Ivan and Ian while making extra money for themselves, Wong and Au proposed a scam to defraud the department store.  They suggested Ivan overstating the quantity of toiletries purchased from them, and Ian stamping the official receipt on the invoices purporting that the received quantities were accurate.  As a reward, Wong and Au promised to pay each of them a monthly commission of $10,000.

Case Analysis

It would be an offence under Section 9 of the Prevention of Bribery Ordinance (POBO) for Ivan and Ian, who were employees of the department store, to accept the advantage, i.e., the monthly commission of $10,000, offered by Wong and Au for assisting the latter in overstating the quantity of toiletries without the permission of their employer.  Wong and Au might also commit an offence by offering bribes.  Furthermore, by overstating the purchase orders and acknowledging the false receipt, both Ivan and Ian might breach Section 9(3) of the POBO, which forbids employees from using documents containing false, erroneous or defective information to deceive their employer.  They might also commit an offence of conspiracy to defraud.

Ivan and Ian should adhere to their company’s code of conduct on handling persons having business dealings with the company and avoid gambling with suppliers.  While Ivan and Ian might seem very lucky to win a lot during mahjong games with Wong and Au, frequently gambling together and winning excessive amount might portray the perception that Wong and Au were losing to them deliberately so as to pass benefits to Ivan and Ian in return for favour at work.

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From small gifts to blatant bribe

Leo, a head chef, was busy with sourcing food suppliers for the hotel’s recent promotional event. His old classmate, a food supplier, offered a ‘tempting deal’ in return for his help.
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Leo, the head chef of a Chinese restaurant in a renowned hotel, was responsible for food purchasing.  During an alumni reunion, he met an old classmate, Louis, who was now a food supplier of various food stalls and restaurants.  Following the reunion, Louis sent Leo hampers and gifts during festive occasions and expressed interest in becoming a food supplier for Leo’s hotel.

Not long after, Leo’s hotel planned to host a “gourmet food festival” as part of a promotional campaign to boost business.  Knowing that Leo was sourcing suppliers to secure the best prices with good quality, Louis contacted Leo for more details.  Eager to win the contract, Louis asked Leo to provide him with the price quotations submitted by other suppliers so that he could beat the competitors with lower price.  Louis promised to deposit 10% of the contract sum as a rebate into Leo’s personal account for Leo’s assistance.  Faced with financial difficulties due to recent stock market losses, Leo eventually agreed to help Louis.  Leo suggested transferring the rebate to his wife’s account to conceal their corrupt dealing.

Case Analysis

Leo is regarded as an agent of the hotel.  Without the hotel’s permission, he accepted a rebate from Louis for abusing his official capacity to disclose other bidders’ information to the latter.  Leo might breach Section 9 of the Prevention of Bribery Ordinance (POBO) while Louis might also commit the offence by offering a bribe.  Accepting bribes, whether directly or indirectly through a third party, is against the law.  If the purpose of offering the advantage is to induce the agent to do an act in relation to his principal’s business, both the offeror and the recipient would commit an offence under the POBO.  Bidders’ or clients’ information is valuable to the hotel and staff members should strictly follow the guidelines laid down by the hotel for protecting confidential information.

On the other hand, hampers and gifts are advantages.  According to Section 19 of the POBO, custom or trade practice cannot constitute a defence.  If these gifts were offered to Leo with a corrupt motive, both Leo and Louis might commit a bribery offence, even if they were offered during festive occasions. Even if no corruption was involved, Leo should follow the hotel’s code of conduct regarding the acceptance of advantages to avoid conflict of interest.  He should be particularly cautious of the sweetening process initiated by Louis’ offer of gifts.  Accepting frequent gifts and favours will put the recipient in an obligatory position to reciprocate, compromising one’s objectivity in carrying out official duties and potentially leading to corruption.

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Turning a blind eye

The chief chef of a hotel accepted bribes from a food supplier for turning a blind eye to the substandard food supply.
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Bruce, a chief chef at a hotel, was responsible for managing supplier performance and inspecting food quality.  Bob was one of the frozen meat suppliers for Bruce’s hotel.

Recently, Bob purchased a batch of substandard frozen meat to cut costs, which was set to be delivered to Bruce’s hotel.  Upon delivery, Bruce discovered the poor quality of the food.  To cover up the issue, Bob offered Bruce a substantial sum of money to turn a blind eye to the quality problem and acknowledge receipt of the goods.  Since Bob’s company was a long-standing hotel supplier, Bruce accepted Bob’s generous offer and let him pass.  Later, because of the increasing number of complaints about the food quality, Bruce had no choice but to dispose of the entire batch, resulting in significant financial loss for the hotel.

Case Analysis

It is an offence under Section 9 of the Prevention of Bribery Ordinance (POBO) for any agent, without the permission of his principal, to accept any advantage as an inducement to or reward for him to abuse his authority in relation to his principal’s affairs or business.

Bruce, as the chief chef of the hotel, is regarded as an agent.  He might breach Section 9 of the POBO for accepting money from Bob for turning a blind eye to the substandard food quality without the permission of the hotel.  Bob might also commit an offence for offering bribes.

Bruce’s unethical behaviour constituted a serious breach of his employer’s trust and caused unfairness to other suppliers and customers.  Moreover, substandard food quality might also jeopardise food safety if not properly addressed.

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Gain from authority

Emma, who was responsible for procurement, intentionally concealed her marital relationship with Eric in declaration documents to the company during the tendering exercise and even helped him secure the contract.
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Emma headed the procurement department for a large chain restaurant and was responsible for purchasing kitchen equipment and supplies for various branches.  Emma’s husband, Eric, owned a kitchen equipment trading company.

Recently, the restaurant decided to replace a batch of kitchen equipment.  This provided a good business opportunity for Eric’s company.  Emma invited Eric to submit a bid for the tendering exercise and decided to leverage her authority in the procurement department to help him secure the contract.  During the tender evaluation, Emma deliberately altered other suppliers' quotations, intentionally inflating their prices to ensure Eric’s company could obtain the contract with the lowest bid.  As a result, Eric’s company was awarded with multiple procurement contracts.  Throughout this process, Emma never disclosed her marital relationship with Eric in declaration documents to the restaurant.

Case Analysis

According to Section 9(3) of the Prevention of Bribery Ordinance (POBO), any agent who uses false, erroneous or defective receipts, accounts or other documents with an intent to deceive his principal shall be guilty of an offence.  Emma intentionally concealed her conflict of interest and did not disclose her marital relationship with Eric in declaration documents.  She also deliberately altered the quotation documents submitted by other bidders, which contained false information to deceive the restaurant in awarding the contracts to her husband.  Emma might contravene Section 9(3) of the POBO or other criminal offences such as fraud and false accounting, and her husband might also be guilty of conspiracy to defraud.

Additionally, Emma invited her husband to submit bid for the tendering exercise, placing herself in a conflict of interest situation.  This would make it difficult for Emma to perform her duties impartially and may even lead to suspicions of corruption.   Employees should strive to avoid conflict of interest as far as possible and make timely declarations strictly adhering to internal guidelines.

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Bidding low

Alpha, the director of a restaurant group, relied on his engineering expert Ayden to select contractors, but Ayden exploited this trust by soliciting bribes from contractor and manipulating contract sizes to evade oversight.
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A restaurant group operated a chain of ten restaurants in Hong Kong.  The Director of the group, Alpha, was highly experienced in the food and beverage industry but was not familiar with renovation and related issues.  As a result, he relied on his staff Ayden, an expert in engineering, when selecting contractors for the company.  Ayden was authorised to approve renovation works valued up to $300,000 and contracts exceeding $300,000 would require Alpha’s endorsement.

Later, Ayden approached one of the contractors, Andy, and convinced him to offer a 5% commission on the contract price in return for providing Andy with quotation information submitted by other bidders during each quotation exercise.  With this information, Andy constantly secured the contract with the lowest bid.  Ayden also split contracts worth $300,000 or above into smaller contracts to avoid Alpha’s scrutiny.

Case Analysis

According to Section 9 of the Prevention of Bribery Ordinance (POBO), it would be an offence for Ayden, an agent of the restaurant group, without the permission of his principal, to solicit and accept rebates from Andy for providing him with quotation information submitted by other bidders.  Andy might also commit an offence as the offeror of the bribes.  Even if the contracts were not awarded to Andy in the end, once the offering and acceptance of the bribe was established, both of them would be guilty of an offence under the POBO.

Ayden intentionally split contracts to circumvent the established approval procedures, reflecting that the company had not set up an effective checks and balance system.  The company should establish an internal audit team to conduct regular and surprise checks to prevent any non-compliance and detect such irregularities at an early stage.

Additionally, a company should implement an effective quotation system to enable the selection of the most suitable contractor for each project as well as to prevent leakage of tender information.  To minimise the risk of information exposure, all received quotations should remain sealed until the official deadline for submission.  Furthermore, the opening of the quotations should involve at least two authorised persons to prevent any potential tampering with the submitted prices.

As a construction professional, Ayden should not engage in any corruption or malpractice.  Greed not only exposed him to criminal liability but also jeopardised his professional career.

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Under-the-table

Sally, a procurement officer at an airline, intentionally concealed her friendship with Susan, the owner of a cleaning service company, to help her secure contracts and suggested inflating service fees for personal gain.
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Sally worked in the procurement department of an airline company and was responsible for procuring cabin cleaning services.  Her high school friend, Susan, owned a cleaning service company that was struggling financially.  Upon learning about Susan's difficulties, Sally proactively offered to help her secure cleaning service contracts with the airline.  Sally even suggested that Susan could slightly inflate the service fees and share the excess with her as a reward for her assistance in obtaining the contracts.

According to the procurement regulations of the airline company, procurement staff members must declare any conflicts of interest with contractors.  Putting her own interest before the company, Sally decided to conceal her relationship with Susan and assist her in obtaining the procurement contract.  When submitting the conflict of interest declaration form, Sally falsely claimed she had no conflict of interest in the procurement process.

Case Analysis

Sally, a purchasing staff member of an airline company, made use of her office to ask the supplier to inflate the service fee and accepted advantages from the supplier as a reward for assisting the latter in obtaining the cleaning service contract without obtaining the approval of the airline company.  Both Sally and Susan might violate Section 9 of the Prevention of Bribery Ordinance (POBO).

By inviting Susan to submit a bid for the tendering exercise, Sally found herself in a conflict of interest situation.  Sally intentionally concealed the conflict of interest and made false statements on the conflict of interest declaration form to deceive her company, which might also commit Section 9(3) of the POBO or other fraudulent offences.  If fraudulent acts are involved to conceal conflicts for personal gain or to benefit acquaintances, it may lead to other criminal offences such as deception, fraud, false accounting, etc.

Employees must adhere to the company’s guidelines and procedures when conducting procurement and tendering exercises, including the guidelines on handling conflicts of interest.  Employees should avoid conflict of interest as far as possible and make timely declaration strictly following the internal guidelines.  Otherwise, they may violate the company’s code of conduct or internal policies.

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