Bribery for loan extension

A senior bank manager accepted expensive gifts from a corporate client as a reward for assisting the client in securing the extension of loan repayment for a few times.
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Bribery for loan extension
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A corporate client held a loan at a bank. He ran into cash flow problem and could not meet the loan repayment. The client then asked the senior bank manager to secure extension of his due date a couple of times. The client promised to reward the senior bank manager latter. The senior bank manager agreed. He then endorsed the extension when it was within his authority or made favourable recommendations to the bank when out of his authority. The bank granted extension as recommended. The client gave expensive gifts such as watch, cigars, etc. and cash to the senior bank manager as promised.

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance (POBO), it might be an offence for the senior bank manager (i.e. an agent, as an employee of the bank), without the permission of his principal (i.e. the bank), to accept advantages (i.e. expensive gifts offered by the client) as rewards for assisting the client to secure extension of loan repayment.  The client might also violate Section 9(2) of POBO for offering bribes.

The senior bank manager might have also contravened Section 124 of the Banking Ordinance which prohibits any employee of an authorized institution to receive any gift, commission, advantage etc. for his own personal benefit, for procuring or endeavouring to procure for any person any advance, loan, financial guarantee or credit facility from that institution.

For efficiency purpose, bank managers are often delegated with authorities to endorse certain loan-related applications up to certain limits. The risk of corruption is in proportion to the discretion which bank managers are allowed to exercise. The greater the discretion, the higher the corruption risk.

The restructuring of distressed loans is a corruption-prone area which is easily overlooked. A desperate debtor could entice the bank manager to secure favourable credit terms, e.g. extension of credit facilities.

Corruption in the lending function will result in an increase in bad loans, affecting the bank’s business and profitability.  When a customer is willing to bribe for favour in credit approval, it reflects both the underlying financial problems of his business and his poor integrity. His chance of defaulting repayment will be high. An internal review of the case will unearth the impropriety and corruption dealing. With a stringent control mechanism of a bank and a whistle-blowing mechanism, there is a good chance that the corrupt dealings will be detected.

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cases_033

Accepting reward without principal's permission

A relationship manager of a bank was rewarded with monetary bonuses by an acquainted client for providing him favours such as offering latest investment information and executing investment transaction in first priority.
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A relationship manager was responsible for managing the investment account of a client who was his former employer. Due to their close personal relationship, the relationship manager offered this acquainted client with first priority in providing latest investment information and executing investment transactions. Subsequently, the acquainted client made good investment gains and personally rewarded the relationship manager with monetary bonuses. The relationship manager pleasantly accepted the bonuses. When the market turned bad, the acquainted client suffered from heavy investment losses. He vented extreme comments to the relationship manager during a meeting. The relationship manager’s supervisor who joined the meeting became suspicious about their relationship and later reported the case.  The relationship manager admitted that he had received advantage from the acquainted client.

Case Analysis

In this case, the relationship manager, an employee (agent) of the bank (the principal), without the permission of the bank, accepted monetary bonuses (advantages) from the acquainted client as a reward for his preferential service in managing the investment portfolio (an act in relation to the bank’s business). The relationship manager might violate Section 9(1) of the Prevention of Bribery Ordinance (POBO) for accepting bribes; whereas the acquainted client might contravene Section 9(2) of the POBO for offering bribes.

The personal relationship between the relationship manager and the acquainted client would give rise to conflict of interest, which was conducive to favouritism towards the customer, e.g. providing first priority in the investment portfolio management.

To prevent corruption and malpractices, banks should enhance the awareness of integrity among staff members and promote ethical culture by:

  • disseminating a clear message by top management on commitment to business ethics and integrity, and zero-tolerance to unethical practices;
  • specifying the integrity standard expected of all staff members in a Code of Conduct, in particular, the restrictions on acceptance of advantages from bank customers, and the requirement for staff to declare and avoid conflict of interest.

It is also necessary to conduct regular (induction, refresher) staff trainings on integrity and anti-corruption and to communicate with customers, including non-local customers, about the bank’s policies on anti-bribery and acceptance of advantages policy.

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cases_031

Bribery during site inspection

A senior credit manager and a credit manager noticed that the production equipment was out-dated during an inspection at a factory in Guangdong. The factory owner then offered them expensive watches and requested for a favour.
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A factory owner applied for credit facilities secured by new production equipment. The bank instructed a senior credit manager and a credit manager to visit the applicant’s factory at Guangdong. The senior credit manager and the credit manager noticed that the equipment of the factory was very out-dated when conducting the inspection. The factory owner then requested for a favour and offered expensive watches to both managers. The senior credit manager signalled his subordinate to accept the gift. The senior credit manager also accepted the gift himself and later submitted a favourable report to the bank. The credit manager, however, took the gift but reported the incident to the bank on the following day.

Case Analysis

In this case, the senior credit manager, an employee (agent) of the bank (the principal), without the permission from the bank, accepted an advantage (a watch) from factory owner as a reward for turning a blind eye to the out-dated equipment and giving him a favourable site inspection report (an act in relation to the bank’s business). Although the acceptance of gifts took place outside Hong Kong, part of the bribery act occurred in Hong Kong (e.g. submission of a favourable report to the bank). The senior credit manager might breach Section 9(1) of the Prevention of Bribery Ordinance (POBO) for accepting bribes, whereas the factory owner might contravene Section 9(2) of the POBO for offering bribes. The senior credit manager might have also contravened the Banking Ordinance.

Although the senior credit manager was the supervisor of the credit manager, he did not have the authority to permit his subordinates to accept the advantage.

It is very common for banks’ corporate clients to have their business operations such as production plants or other assets in the Mainland or elsewhere outside Hong Kong. When site inspection/ visit by bank staff is required in assessing a loan application, the staff members are exposed to significant risk of temptation, which may comprise bribes, gifts, and excessive entertainment or services.

In fact, assigning staff members of the same unit (in particular one of them is the supervisor of the other one) to conduct high corruption-risk tasks is a formula of disaster. The credit manager did not decline the gift offer at the spot probably because of the pressure from his supervisor, and might eventually be tempted to collude with his supervisor.

Due to the differences in various cultures, some customers from other regions may regard offering gifts/ rewards in return for assistance or favour as a common business practice.  Banks should make it clear to their staff members that it is unnecessary and inappropriate for bank staff members to adopt local cultures which may violate the laws.  Moreover, an independent, reliable and confidential channel of reporting malpractices should be established by banks to encourage whistle-blowing.  Furthermore, it is essential for banks to communicate clearly to all staff members and customers, especially non-local ones, about the bank’s policies on anti-bribery, acceptance of advantages / entertainment and zero tolerance to corruption.

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Bribery for assistance in money laundering

A bank manager, without the permission of the bank, accepted commission from a client as a reward for helping the client to perform suspicious transactions through an SME’s inactive account.
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Bribery for assistance in money laundering
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An affluent client asked a bank manager to provide a bank account for him to transfer huge sums of money around without revealing his identity, and offered to pay the bank manager a percentage of the funds transferred as commission. The bank manager requested an SME owner who had a trading company which was largely inactive to allow him to perform such transactions through the company's bank account at a fee. At first, the SME owner checked before signing any bank documents for fund transfers, but over time, he slackened and even gave the bank manager the company chop. The scam was exposed when the bank noticed suspicious transactions in the SME owner's accounts: large sums were frequently deposited and then transferred to various accounts shortly, and the sums did not commensurate with the company's business turnover volume.

Case Analysis

The bank manager, an employee (agent) of the bank (the principal) and without the permission of the bank, accepted advantage from the client as a reward for helping the latter to perform suspicious transactions through the bank (an act in relation to bank’s business). The bank manager might contravene Section 9(1) of the Prevention of Bribery Ordinance (POBO) for accepting bribes, while the client might contravene Section 9(2) of the same Ordinance for offering bribes.

The bank manager might breach the Organized and Serious Crimes Ordinance or the Drug Trafficking (Recovery of Proceeds) Ordinance as well as the Anti-Money Laundering and Counter-Terrorist Financing Ordinance if he, knowing or having reasonable grounds to believe that any property which, in whole or in part, directly or indirectly represents any person’s proceeds of drug trafficking or indictable offence, deals with that property.

Money laundering is a serious crime.  Banks should make all staff members aware that the bank must comply with the laws and would constantly monitor fund transfers and audit the related control/processes, so as to provide a deterrent.

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Administration of renovation contract in the Mainland

A project manager of a bank accepted entertainment and free trips in the Mainland from the Mainland contractor. In return, he made a recommendation to the bank’s head office in Hong Kong to accept the contractor's substandard works and employed the same contractor to renovate other branches.
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A bank planned to renovate its branch network in Guangdong and assigned a staff to be the project manager to station in the Mainland to oversee the project. 

The Mainland contractor responsible for the renovation kept offering the project manager entertainment and free trips in the Mainland.

In the renovation of the first branch, the project manager found the workmanship and materials substandard.

The Mainland contractor then "reminded" the project manager of the entertainment and free trips provided, and further offered money to the project manager for recommending to the bank's head office in Hong Kong to continue to appoint him to renovate other Mainland branches.  Later, a colleague of the project manager who knew about the corrupt dealing blew the whistle.

Case Analysis

In this case study, the project manager, an employee (agent) of the bank (the principal), accepted an advantage from the Mainland contractor, as a reward for making a recommendation to the bank’s head office in Hong Kong to accept the contractor's substandard works and employ the same contractor to renovate other branches (an act in relation to the bank’s business and took place in Hong Kong), might contravene Section 9(1) of the Prevention of Bribery Ordinance (POBO). The Mainland contractor might also contravene Section 9(2) of the POBO for offering bribes. If any part of the act of bribery (including offering, soliciting or accepting a bribe) takes place in Hong Kong, it may still be pursued by the ICAC under the POBO.

Procurement of goods and services is one of the most corruption-prone business processes, in particular those involving high values or specialist knowledge and specialised products or services, e.g. renovation and maintenance works.

It is common for banks to send staff members to work in the Mainland office. The staff members are exposed to significant risk of temptation due to their perceived remoteness from the main office in Hong Kong and the absence of supervisory control measures. Relying on a single staff member, who is a specialist, without effective checks and balances and segregation of duties, also increases the corruption risk.

Banks should lay down guidelines for key procurement stages.  They should also assign supervisors to conduct site inspections to ensure compliance with the laid down guidelines and to detect malpractice, such as connivance of substandard performance of contractors. It is also important to circulate the staff code of conduct regularly to remind staff members to refrain from accepting frequent/lavish entertainment from contractors/suppliers which may otherwise affect one’s objective commercial judgment.  In addition, it is also advisable to communicate to suppliers/contractors, in particular non-local ones, on the bank’s policy regarding anti-bribery, acceptance of advantages/entertainment, zero tolerance to corruption and channel(s) for feedback/enquiry.

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Difficult decision in purchasing

Edwin, the Assistant Purchasing Manager in a bank, was tasked to buy new printers for the computer centre. The sales representative offered Edwin a special commission if he agreed to buy a model that would soon be outdated.
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Edwin, the Assistant Purchasing Manager in a bank, was tasked to buy new printers for the computer centre.  He approached a sales representative whom he knew quite well.  The sales representative suggested Edwin a soon-be-outdated model which had a higher operating costs.  To sell out the old stock as soon as possible, the sales representative offered Edwin a special commission.  He persuaded Edwin that the bank would never know the truth as the new model would only come out several months after his purchase. Besides, the bank was able to afford the related high operating and maintenance costs. Edwin was tempted to make the purchase though it was against the bank’s best interest.  After all, he could pretend ignorance because buying printers involved technical knowledge which he lacked.

Would it violate any offence if Edwin accepted the commission?  What factors should he consider when facing the situation?

Case Analysis

Edwin might breach Section 9 of the Prevention of Bribery Ordinance (POBO) if he, as an employee of his bank, without the approval of his employer (i.e. the bank), accepted an advantage (i.e. special commission from the sales representative) for buying an obsolete printer model from the sales representative. The sales representative might also breach the same provision of the POBO for offering the bribe as an inducement to Edwin for abusing his authority at work. 

Edwin was facing an ethical dilemma that might put his personal values such as honesty and responsibility to challenge. In handling situation like this, Edwin should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violation to his professional, industry specific, or company code of conduct?

  2. Is it against the Law?

  3. Does it correspond with his self-values such as loyalty, honesty and responsibility?

  4. Can he disclose his decision to others openly and honestly without misgivings?

To uphold his professional ethics and avoid breaking the law, Edwin should say no to the sales representative’s offer and report the matter to the bank or the ICAC.  He could also refer to the ETHICS PLUS ethical decision making model for solving his ethical dilemma and choosing the best course of action.

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Confidential advice of value

Peter, a bank manager, solicited an advantage from a money launderer from overseas for leaking confidential information and helping the latter to launder his money through accounts in his bank.
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Confidential advice of value
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Peter was a branch manager of a bank and a regular customer of a famous nightclub. Because of his extravagant lifestyle, he soon found himself running into financial difficulty. Peter became acquainted with Andy, the nightclub supervisor, who, one day, invited Peter to join him for a drink.

Whilst enjoying their drinks, Andy introduced Peter to another friend, Joe. It transpired that Joe was a money launderer from overseas who was planning to set up his operations in Hong Kong. As Joe was unfamiliar with the local controls over money laundering activities, he asked if Peter could provide him with information relating to his bank's anti-money laundering measures and update him on new procedures from time to time.

Peter, who was in difficult financial situation at the moment, asked Joe for $300,000 as a reward for his assistance. To avoid the detection from the bank, Joe laundered his dirty money through numerous asset management accounts in Peter's branch and Peter helped by turning a blind eye to these activities.

Case Analysis

Peter might breach the Organized and Serious Crimes Ordinance or the Drug Trafficking (Recovery of Proceeds) Ordinance as well as the Anti-Money Laundering and Counter-Terrorist Financing Ordinance. 

Peter also commits a corruption offence under Section 9 of the Prevention of Bribery Ordinance (POBO) for soliciting from Joe an advantage as a reward for leaking confidential information from his bank. He may also violate the Code of Conduct[1] of his bank as he fails to preserve the confidentiality of the bank's internal information.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (AI) (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should, during or after termination of his employment with the AI, except in proper course of his duties or with the written consent of the AI, divulge or make use of any secrets or of any correspondence, accounts, connections or dealings of the AI or its customers or of any knowledge gained in relation thereto during his employment.”

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Handling customers' data

Cindy, who worked in a bank credit card centre, accepted a “part-time job” offered by her friend from a debt collecting company. The job requirement was for Cindy to release information of the bank’s customers to her friend.
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Cindy worked in a bank credit card centre and was responsible for verifying the personal particulars of credit card applicants. Recently she became engaged to her long-term boyfriend and, as part of their wedding plans, they wished to arrange a banquet befitting the grand occasion. With this in mind, Cindy and her fiancé borrowed  $500,000  from  a  finance  company  but  soon  ran  into  difficulties with regards to the loan repayments.

One day, Cindy's good friend, Fred, called her and invited her to lunch. Fred happened to work for a debt collecting company. Upon learning of her financial predicament, he offered her a "part-time job". It was a fairly undemanding job, he explained. He would provide her with a list of debtors' names every month and all Cindy needed to do was to check the names on the list with the personal information of the cardholders and sent the results to him. Fred offered Cindy a payment of $1,000 for every set of information she could provide to him. As Cindy needed extra money, she readily accepted the offer.

Case Analysis

Bank employees are required to treat their customers' banking affairs as private and confidential.Cindy might violate the Code of Conduct[1] of her bank for releasing customers’ information of her bank to a third party without their consent. Such a disclosure is also strictly prohibited in accordance with the Personal Data (Privacy) Ordinance (PDPO).

Cindy breached Section 9 of the Prevention of Bribery Ordinance by accepting an advantage, i.e. $1,000 for each set of data released to Fred. Fred in turn committed an offence of offering a bribe.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should release customer information to a third party without written consent from the relevant customer, unless the release complies with the PDPO or he is required or permitted to do so by law.”

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An offence committed notwithstanding an incomplete corrupt deal

Terry, a senior bank manager, accepted monetary advantage from his customer for expediting the approval of overdraft facilities. The matter was unearthed by the bank’s compliance department before the transaction was completed.
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Terry had been a senior bank manager for five years. He had bought a flat at its peak value but unfortunately, the value of the flat had dropped by nearly $3 million during the economic downturn. Meanwhile, he had to pay exceptionally high monthly installments on the mortgage loan.

Mark was Terry's customer and planned to apply for overdraft facilities of $3 million from Terry's bank. According to the bank's policy, a branch manager was authorised to approve unsecured overdraft facilities of up to $3 million to a customer. While Terry was dealing with the overdraft application, Mark requested him to expedite the process and favourably recommend his application.

Taking into consideration his own upcoming mortgage repayment, Terry suggested Mark to place $100,000 into his personal bank account in return for his assistance in expediting Mark’s application.  Mark acceded to the suggestion and Terry approved the application on the next day. Nevertheless, prior to the bank’s final processing of the application, the abnormal swift approval by Terry was brought to light by the bank’s compliance department and the case was eventually reported to the ICAC.  Terry's authority to deal with all banking matters including Mark's application was immediately suspended pending investigation.

Case Analysis

Terry breached Section 9 of the Prevention of Bribery Ordinance (POBO) as he abused his official position as a bank manager by expeditiously approving an application of overdraft facilities and solicited and accepted an advantage in return without permission from his employer. Likewise, Mark breached the POBO by offering an unlawful advantage to Terry. In this case, Terry also violated Section 124 of the Banking Ordinance.

Although the "under-the-table" deal had not been completed, Terry and Mark still committed an offence. Under the POBO, a person will be found guilty even though the purpose of bribery has not been achieved. Terry might also violate the Code of Conduct[1] of the bank by soliciting and accepting personal benefits from a customer.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should solicit, accept and retain personal benefits from any customer of the authorized institute (bank) or any individual or organisation doing or seeking to do business with it.”

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Unauthorised commission in custody of another person

Nelson, a bank manager, accepted commission via his wife from a director of a trading company for providing assistance in approving Letters of Credit.
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Nelson was a branch manager of an overseas bank and was responsible for the day-to-day management including the granting of credit facilities to individual and corporate customers. Leo, a client of Nelson, was a director of a trading company. They maintained close ties and Leo always spent considerable sums of money entertaining Nelson by way of lunches, dinners and visits to ballrooms. On top of that, Nelson and his family were enjoying free accommodation in a flat owned by Leo's company.

In recent years, Leo's company had been facing difficulties in obtaining credit facilities due to the economic downturn. One day, Leo called Nelson for dinner and disclosed that he was applying for some Letters of Credit (L/Cs) in Nelson's bank. In a hope to secure his applications, Leo told that Nelson's assistance would be of great help. In return, Leo agreed to offer Nelson commission and deposit it into the account of Nelson's wife. Leo also invited Nelson and his family to spend the Chinese New Year holiday on a golf trip to Malaysia at his expense. Nelson thanked Leo and accepted the offer.

Case Analysis

Nelson and Leo breached Section 9 of the Prevention of Bribery Ordinance (POBO) as Nelson accepted advantages from Leo in the form of commission and free travel for providing assistance in approving Leo's L/C applications without the permission of the bank. It is also a violation of Section 124 of the Banking Ordinance for Nelson to accept the advantages. Nelson commits a corruption offence despite that Leo deposited the commissions into the account of Nelson's wife. Under the POBO, a person is considered to have accepted an advantage, even though another person acting on his behalf receives the advantage.

Nelson also could not excuse himself by explaining that the acceptance of the Chinese New Year trip is a customary practice as custom is not a defence according to the POBO. Nelson might further contravene the Code of Conduct[1] of his bank for accepting personal benefits from a customer doing business with the bank.

Nelson’s acceptance of entertainment and free accommodation without doing anything at the early stage might not contravene Section 9 of the POBO at the outset. Nevertheless, Nelson should avoid accepting excessive levels of entertainment or advantages as it might affect his objectivity in dealing with Leo.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should solicit, accept and retain personal benefits from any customer of the authorized institute (bank) or any individual or organisation doing or seeking to do business with it.”

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