Administration of renovation contract in the Mainland

A project manager of a bank accepted entertainment and free trips in the Mainland from the Mainland contractor. In return, he made a recommendation to the bank’s head office in Hong Kong to accept the contractor's substandard works and employed the same contractor to renovate other branches.
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Administration of renovation contract in the Mainland
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A bank planned to renovate its branch network in Guangdong and assigned a staff to be the project manager to station in the Mainland to oversee the project. 

The Mainland contractor responsible for the renovation kept offering the project manager entertainment and free trips in the Mainland.

In the renovation of the first branch, the project manager found the workmanship and materials substandard.

The Mainland contractor then "reminded" the project manager of the entertainment and free trips provided, and further offered money to the project manager for recommending to the bank's head office in Hong Kong to continue to appoint him to renovate other Mainland branches.  Later, a colleague of the project manager who knew about the corrupt dealing blew the whistle.

Case Analysis

In this case study, the project manager, an employee (agent) of the bank (the principal), accepted an advantage from the Mainland contractor, as a reward for making a recommendation to the bank’s head office in Hong Kong to accept the contractor's substandard works and employ the same contractor to renovate other branches (an act in relation to the bank’s business and took place in Hong Kong), might contravene Section 9(1) of the Prevention of Bribery Ordinance (POBO). The Mainland contractor might also contravene Section 9(2) of the POBO for offering bribes. If any part of the act of bribery (including offering, soliciting or accepting a bribe) takes place in Hong Kong, it may still be pursued by the ICAC under the POBO.

Procurement of goods and services is one of the most corruption-prone business processes, in particular those involving high values or specialist knowledge and specialised products or services, e.g. renovation and maintenance works.

It is common for banks to send staff members to work in the Mainland office. The staff members are exposed to significant risk of temptation due to their perceived remoteness from the main office in Hong Kong and the absence of supervisory control measures. Relying on a single staff member, who is a specialist, without effective checks and balances and segregation of duties, also increases the corruption risk.

Banks should lay down guidelines for key procurement stages.  They should also assign supervisors to conduct site inspections to ensure compliance with the laid down guidelines and to detect malpractice, such as connivance of substandard performance of contractors. It is also important to circulate the staff code of conduct regularly to remind staff members to refrain from accepting frequent/lavish entertainment from contractors/suppliers which may otherwise affect one’s objective commercial judgment.  In addition, it is also advisable to communicate to suppliers/contractors, in particular non-local ones, on the bank’s policy regarding anti-bribery, acceptance of advantages/entertainment, zero tolerance to corruption and channel(s) for feedback/enquiry.

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Difficult decision in purchasing

Edwin, the Assistant Purchasing Manager in a bank, was tasked to buy new printers for the computer centre. The sales representative offered Edwin a special commission if he agreed to buy a model that would soon be outdated.
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Edwin, the Assistant Purchasing Manager in a bank, was tasked to buy new printers for the computer centre.  He approached a sales representative whom he knew quite well.  The sales representative suggested Edwin a soon-be-outdated model which had a higher operating costs.  To sell out the old stock as soon as possible, the sales representative offered Edwin a special commission.  He persuaded Edwin that the bank would never know the truth as the new model would only come out several months after his purchase. Besides, the bank was able to afford the related high operating and maintenance costs. Edwin was tempted to make the purchase though it was against the bank’s best interest.  After all, he could pretend ignorance because buying printers involved technical knowledge which he lacked.

Would it violate any offence if Edwin accepted the commission?  What factors should he consider when facing the situation?

Case Analysis

Edwin might breach Section 9 of the Prevention of Bribery Ordinance (POBO) if he, as an employee of his bank, without the approval of his employer (i.e. the bank), accepted an advantage (i.e. special commission from the sales representative) for buying an obsolete printer model from the sales representative. The sales representative might also breach the same provision of the POBO for offering the bribe as an inducement to Edwin for abusing his authority at work. 

Edwin was facing an ethical dilemma that might put his personal values such as honesty and responsibility to challenge. In handling situation like this, Edwin should identify the relevant facts and take stock of all stakeholders concerned. The following factors should be taken into consideration when identifying viable alternatives and choosing the best course of action:

  1. Any violation to his professional, industry specific, or company code of conduct?
  2. Is it against the Law?
  3. Does it correspond with his self-values such as loyalty, honesty and responsibility?
  4. Can he disclose his decision to others openly and honestly without misgivings?

To uphold his professional ethics and avoid breaking the law, Edwin should say no to the sales representative’s offer and report the matter to the bank or the ICAC.  He could also refer to the ETHICS PLUS ethical decision making model for solving his ethical dilemma and choosing the best course of action.

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Confidential advice of value

Peter, a bank manager, solicited an advantage from a money launderer from overseas for leaking confidential information and helping the latter to launder his money through accounts in his bank.
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Confidential advice of value
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Peter was a branch manager of a bank and a regular customer of a famous nightclub. Because of his extravagant lifestyle, he soon found himself running into financial difficulty. Peter became acquainted with Andy, the nightclub supervisor, who, one day, invited Peter to join him for a drink.

Whilst enjoying their drinks, Andy introduced Peter to another friend, Joe. It transpired that Joe was a money launderer from overseas who was planning to set up his operations in Hong Kong. As Joe was unfamiliar with the local controls over money laundering activities, he asked if Peter could provide him with information relating to his bank's anti-money laundering measures and update him on new procedures from time to time.

Peter, who was in difficult financial situation at the moment, asked Joe for $300,000 as a reward for his assistance. To avoid the detection from the bank, Joe laundered his dirty money through numerous asset management accounts in Peter's branch and Peter helped by turning a blind eye to these activities.

Case Analysis

Peter might breach the Organized and Serious Crimes Ordinance or the Drug Trafficking (Recovery of Proceeds) Ordinance as well as the Anti-Money Laundering and Counter-Terrorist Financing Ordinance. 

Peter also commits a corruption offence under Section 9 of the Prevention of Bribery Ordinance (POBO) for soliciting from Joe an advantage as a reward for leaking confidential information from his bank. He may also violate the Code of Conduct[1] of his bank as he fails to preserve the confidentiality of the bank's internal information.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (AI) (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should, during or after termination of his employment with the AI, except in proper course of his duties or with the written consent of the AI, divulge or make use of any secrets or of any correspondence, accounts, connections or dealings of the AI or its customers or of any knowledge gained in relation thereto during his employment.”

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Handling customers' data

Cindy, who worked in a bank credit card centre, accepted a “part-time job” offered by her friend from a debt collecting company. The job requirement was for Cindy to release information of the bank’s customers to her friend.
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Handling customers' data
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Cindy worked in a bank credit card centre and was responsible for verifying the personal particulars of credit card applicants. Recently she became engaged to her long-term boyfriend and, as part of their wedding plans, they wished to arrange a banquet befitting the grand occasion. With this in mind, Cindy and her fiancé borrowed  $500,000  from  a  finance  company  but  soon  ran  into  difficulties with regards to the loan repayments.

One day, Cindy's good friend, Fred, called her and invited her to lunch. Fred happened to work for a debt collecting company. Upon learning of her financial predicament, he offered her a "part-time job". It was a fairly undemanding job, he explained. He would provide her with a list of debtors' names every month and all Cindy needed to do was to check the names on the list with the personal information of the cardholders and sent the results to him. Fred offered Cindy a payment of $1,000 for every set of information she could provide to him. As Cindy needed extra money, she readily accepted the offer.

Case Analysis

Bank employees are required to treat their customers' banking affairs as private and confidential.Cindy might violate the Code of Conduct[1] of her bank for releasing customers’ information of her bank to a third party without their consent. Such a disclosure is also strictly prohibited in accordance with the Personal Data (Privacy) Ordinance (PDPO).

Cindy breached Section 9 of the Prevention of Bribery Ordinance by accepting an advantage, i.e. $1,000 for each set of data released to Fred. Fred in turn committed an offence of offering a bribe.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should release customer information to a third party without written consent from the relevant customer, unless the release complies with the PDPO or he is required or permitted to do so by law.”

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An offence committed notwithstanding an incomplete corrupt deal

Terry, a senior bank manager, accepted monetary advantage from his customer for expediting the approval of overdraft facilities. The matter was unearthed by the bank’s compliance department before the transaction was completed.
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Terry had been a senior bank manager for five years. He had bought a flat at its peak value but unfortunately, the value of the flat had dropped by nearly $3 million during the economic downturn. Meanwhile, he had to pay exceptionally high monthly installments on the mortgage loan.

Mark was Terry's customer and planned to apply for overdraft facilities of $3 million from Terry's bank. According to the bank's policy, a branch manager was authorised to approve unsecured overdraft facilities of up to $3 million to a customer. While Terry was dealing with the overdraft application, Mark requested him to expedite the process and favourably recommend his application.

Taking into consideration his own upcoming mortgage repayment, Terry suggested Mark to place $100,000 into his personal bank account in return for his assistance in expediting Mark’s application.  Mark acceded to the suggestion and Terry approved the application on the next day. Nevertheless, prior to the bank’s final processing of the application, the abnormal swift approval by Terry was brought to light by the bank’s compliance department and the case was eventually reported to the ICAC.  Terry's authority to deal with all banking matters including Mark's application was immediately suspended pending investigation.

Case Analysis

Terry breached Section 9 of the Prevention of Bribery Ordinance (POBO) as he abused his official position as a bank manager by expeditiously approving an application of overdraft facilities and solicited and accepted an advantage in return without permission from his employer. Likewise, Mark breached the POBO by offering an unlawful advantage to Terry. In this case, Terry also violated Section 124 of the Banking Ordinance.

Although the "under-the-table" deal had not been completed, Terry and Mark still committed an offence. Under the POBO, a person will be found guilty even though the purpose of bribery has not been achieved. Terry might also violate the Code of Conduct[1] of the bank by soliciting and accepting personal benefits from a customer.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should solicit, accept and retain personal benefits from any customer of the authorized institute (bank) or any individual or organisation doing or seeking to do business with it.”

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Unauthorised commission in custody of another person

Nelson, a bank manager, accepted commission via his wife from a director of a trading company for providing assistance in approving Letters of Credit.
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Nelson was a branch manager of an overseas bank and was responsible for the day-to-day management including the granting of credit facilities to individual and corporate customers. Leo, a client of Nelson, was a director of a trading company. They maintained close ties and Leo always spent considerable sums of money entertaining Nelson by way of lunches, dinners and visits to ballrooms. On top of that, Nelson and his family were enjoying free accommodation in a flat owned by Leo's company.

In recent years, Leo's company had been facing difficulties in obtaining credit facilities due to the economic downturn. One day, Leo called Nelson for dinner and disclosed that he was applying for some Letters of Credit (L/Cs) in Nelson's bank. In a hope to secure his applications, Leo told that Nelson's assistance would be of great help. In return, Leo agreed to offer Nelson commission and deposit it into the account of Nelson's wife. Leo also invited Nelson and his family to spend the Chinese New Year holiday on a golf trip to Malaysia at his expense. Nelson thanked Leo and accepted the offer.

Case Analysis

Nelson and Leo breached Section 9 of the Prevention of Bribery Ordinance (POBO) as Nelson accepted advantages from Leo in the form of commission and free travel for providing assistance in approving Leo's L/C applications without the permission of the bank. It is also a violation of Section 124 of the Banking Ordinance for Nelson to accept the advantages. Nelson commits a corruption offence despite that Leo deposited the commissions into the account of Nelson's wife. Under the POBO, a person is considered to have accepted an advantage, even though another person acting on his behalf receives the advantage.

Nelson also could not excuse himself by explaining that the acceptance of the Chinese New Year trip is a customary practice as custom is not a defence according to the POBO. Nelson might further contravene the Code of Conduct[1] of his bank for accepting personal benefits from a customer doing business with the bank.

Nelson’s acceptance of entertainment and free accommodation without doing anything at the early stage might not contravene Section 9 of the POBO at the outset. Nevertheless, Nelson should avoid accepting excessive levels of entertainment or advantages as it might affect his objectivity in dealing with Leo.

[1] According to HKMA’s Supervisory Policy Manual CG-3, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should solicit, accept and retain personal benefits from any customer of the authorized institute (bank) or any individual or organisation doing or seeking to do business with it.”

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Bribery outside Hong Kong may still constitute an offence

Daniel, a senior credit officer of a bank, conducted a site inspection with his supervisor at a customer’s factory in Guangdong. When they suspected that a bogus transaction might be involved, the factory owner offered each of them an expensive watch.
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Bribery outside Hong Kong may still constitute an offence
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Daniel, as a senior credit officer of a local bank, had the responsibility of verifying information submitted by customers regarding the application for credit facilities. One of his customers, Calvin, was the owner of a factory located in Dongguan, Guangdong.

When Calvin applied for hire purchase facilities of $4.3 million to secure a set of new machines, Daniel and his supervisor, Michael, were assigned to conduct a site visit in Dongguan to verify the application information and inspect the new machines.

Upon the inspection, however, they found that the machines seemed to have already been in use for several years. Suspecting a potentially bogus transaction, Daniel raised his concerns with Calvin, who, in the hope of encouraging them to turn a blind eye, presented both Daniel and Michael with an expensive watch. To help smooth Daniel's feathers, Calvin also pointed out that, technically speaking, they would not breach the anti-corruption laws in Hong Kong as the transaction was conducted outside the city.

While Daniel still hesitated over Calvin's offer, Michael accepted the watch graciously. Michael sensed Daniel's discomfort at the situation and whispered to him that refusing such a token gift would merely cause embarrassment to all concerned. Hearing such assurances from his supervisor, Daniel finally accepted the watch.

Case Analysis

If Daniel and Michael did not obtain their principal's permission to accept the advantage, both of them and Calvin would be in breach of Section 9 of the Prevention of Bribery Ordinance. It also constituted a breach of Section 124 of the Banking Ordinance. In this case, Daniel should clarify with his bank as his principal rather than follow his supervisor's advice.

Although the corrupt transaction happens outside Hong Kong, both of them commit a corruption offence in Hong Kong since the application of credit facilities is processed in Hong Kong. The location where the acceptance or offering of an advantage takes place is only one of the factors to be considered for prosecution.

They may also violate the Code of Conduct of their bank by accepting personal benefits from a customer. They should have actively discouraged their customer from offering them personal benefits of any kind.

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Loans and auditing

Adam, who worked in the audit department of a deposit-taking company, was requested by the manager of the loans department to assist in recommending a loan to his uncle. He was offered some company’s shares in return.
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Adam worked in the audit department of a big deposit-taking company. One day, he was approached by Philip, the manager of the loans department and also his former schoolmate. Philip informed Adam that he had recommended a loan of $1,000,000 to a client who was apparently unable to produce the securities as required.  Philip tried to persuade Adam to join him in making the recommendation since the applicant, who needed money desperately to start a trading company, happened to be Philip’s uncle.  Philip also promised to give a portion of shares of the new company to Adam in return.   This could bring in considerable income once the business was established.  All Adam had to do was to turn a blind eye, and he needed not lift a finger.

Should Adam accept Philip’s offer and collude with him?  Why?

Case Analysis

Adam might violate Section 9 of the Prevention of Bribery Ordinance (POBO) if he, as an employee of his company, without the approval from his employer, accepted advantages offered by Philip (i.e. the shares of his uncle’s new company) for turning a blind eye to the unqualified loan application.  Philip might also violate the POBO for offering bribes.

As an accounting professional, Adam should observe and comply with his professional code of conduct.  The Hong Kong Institute of Chartered Public Accountants (HKICPA) requires a professional accountant to comply with relevant laws and regulations, and avoid any conduct that the professional accountant knows or should know might discredit the profession.  Also, a professional accountant needs to comply with the fundamental principles of integrity and objectivity as stipulated in the HKICPA’s Code of Ethics for Professional Accountants which requires an accountant to be straightforward and honest in all professional and business relationships and avoid any conflict of interest situations.   

Meanwhile, Adam also needs to observe his company’s code of conduct governing loan applications.  He may consider report the attempted bribe to the management and to the ICAC.

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Even if a bribe is not honoured, an offence is still committed

Ken applied for a loan from a bank through a consultant firm. The director of the consultant firm falsely claimed that the bank manager had asked for a commission in approving Ken’s application and pocketed the money paid by Ken.
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A businessman, Ken, applied through a consultant firm, for a HK$27 million fixed-term loan from a bank. He applied in the name of his company, putting up his own property as collateral. Stephen, the director of the consultant firm, told Ken that the bank manager privately asked for a commission equivalent to three per cent of the secured loan as a reward for approving his application, and that he could help transfer the money to the bank manager. So Ken issued a post-dated cheque for HK$810,000 made payable to a company set up by Stephen. They also drew up and signed a bogus purchase contract for HK$810,000 as a way of covering up the real intent of the money.

Because of the poor economic environment, Ken was unable to repay the loan. The value of the property Ken had put up as collateral had fallen sharply, and the bank pressed Ken hard to repay the loan. Ken then contacted the bank manager directly to assure him that the post-dated cheque for HK$810,000 would be honoured. Not knowing what Ken meant at first, the manager was quick to realise that someone might have used his name to accept advantages. He immediately checked through all the relevant documents and reported the matter to the ICAC.

Case Analysis

Ken had followed Stephen's advice and issued a post-dated cheque for HK$810,000 for the specific purpose of offering a bribe. So long as the offeror believes that the advantage is a reward for favours done in relation to one's duties, he has already committed an offence of offering a bribe under the Prevention of Bribery Ordinance. This is true, regardless of whether the target of the bribe receives the advantage or not.

Since Stephen was not the person responsible for approving the loan application, he was not actually accepting a bribe directly, but he was guilty of deceiving the businessman of HK$810,000. He contravened the law, even though the post-dated cheque was never honoured.

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The loan Clark: facing temptation

Louis, a manager of the loans department of a bank, was tempted by an offer from his client to help increase his loan and credit facilities.
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The loan Clark: facing temptation
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After graduation, Louis had been working in a bank for almost eight years and was recently promoted to manager of the loans department.

One of his clients, Clark, who was the proprietor of a garment firm, approached Louis for assistance in a grand expansion plan of his firm. Clark was an ambitious young man in his late twenties who wanted to make his first pot of gold before his thirtieth birthday.

His grand plan would involve investing large sums of money into his factory in the PRC as well as setting up more retail outlets.  He wondered if Louis could help him increase his loan and credit facilities at the bank to 24 million dollars although he and his company might not be so credit-worthy.

“I could provide you with whatever transaction records and invoices necessary to support my application, just let me know the requirements and I can supply the documents in no time,” Clark said.

He also made promises of a quick return of the loan.  He boasted about his connections both in the PRC and in Hong Kong.  He also said, “I will repay the money in a jiffy.  My plan is set to succeed.  Besides, if you help me, I will not forget the favour you do me.  If I get the loan, I will give you 5% of the amount of loan granted.”

When Louis showed hesitation, Clark promptly added, “Louis, indeed we aren’t cheating the bank.   I have every intention to return the loan and pay the interest too.  What are credit facilities for if they do not facilitate?”

Louis did some quick mental arithmetic and was tempted to say ‘yes’. He was going to get married soon but had underestimated the expensive costs of hosting a grand wedding banquet requested by his fiancée.   Now he could certainly do so with the cash Clark was offering.

Should he say ‘yes’ to Clark?

Case Analysis

In the above case, Louis was an employee of the bank as the manager of the loans department, i.e. an agent under Section 9 of the Prevention of Bribery Ordinance (POBO) while the bank was his principal. 

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc.     

The bank certainly would not allow Louis to accept advantage (i.e. 5% rebate from the loan granted) related to his official position, thus the rebate was an illegal advantage and the acceptance of which would constitute an offence of accepting a bribe.  As such, Louis might commit an offence under Section 9 (1) of the POBO for accepting bribes whereas Clark might also commit a bribery offence under Section 9 (2) of the POBO for offering illegal advantage. 

Furthermore, Louis may also violate the Banking Ordinance and the Code of Conduct[1] of his bank by accepting personal benefits from a customer doing business with the bank.

According to HKMA’s Supervisory Policy Manual, each authorized institute (bank) should develop its own Code of Conduct containing certain minimum conduct requirements which include “no member of staff should solicit, accept and retain personal benefits from any customer of the authorized institute (bank) or any individual or organisation doing or seeking to do business with it.”

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