Disclosing Confidential Patent Information

A research and development company protects the intellectual property rights and commercialises its research products through patent applications and seeking collaboration with business partners to turn its invention into practical use.

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Abandoning integrity for personal advantages
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A research and development company protects the intellectual property rights and commercialises its research products through patent applications and seeking collaboration with business partners to turn its invention into practical use.

Mr Lee, an officer of the company responsible for handling its patent applications, told Ms Wong, who is a manufacturer of certain equipment, that his company was developing a technology that would significantly reduce the production costs and had yet to file a patent application for the invention.  Ms Wong was highly interested in the new technology.  Instead of going through the standard licensing procedures of the company, she offered advantages to Mr Lee for him to divulge the information related to the technology (e.g. prototype, testing figures, manufacturing workflow).

As the company had not put in place security measures to guard against unauthorised leakage of confidential information, Mr Lee accessed the patent data and passed it to Ms Wong.

Case Analysis

If Mr Lee accepted advantages from Ms Wong, and agreed to divulge sensitive information to the latter, he would contravene Section 9 of the Prevention of Bribery Ordinance (POBO).  Ms Wong, who offered the bribe, would also commit an offence under POBO.

Protecting patent information is crucial for safeguarding the rights of inventors and organisations, and maintaining a competitive edge in the market.  To prevent, detect and deter similar malpractices, companies are advised to adopt adequate corruption prevention measures in the relevant process.

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Offering Advantages in Relation to Funding Application

Tony, an operations manager of a technology consultancy firm, actively promoted his firm’s services to SMEs, offering to manage the entire application process for government technology funding schemes which support SMEs in adopting digital solutions.  He assured his clients that the application would be “hassle‑free” and that his company would arrange the required documentation including vendor quotations for digital solutions.

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Tony, an operations manager of a technology consultancy firm, actively promoted his firm’s services to SMEs, offering to manage the entire application process for government technology funding schemes which support SMEs in adopting digital solutions.  He assured his clients that the application would be “hassle‑free” and that his company would arrange the required documentation including vendor quotations for digital solutions.

Behind the scenes, Tony colluded with several vendors to submit inflated quotations for digital solutions, such as cloud systems, cybersecurity upgrades and e‑commerce platforms.  Although the funding application guidelines required SMEs to contribute a specified proportion of project costs, Tony secretly arranged for the SMEs’ contribution to be temporarily financed or rebated after approval, thereby creating the false impression of genuine cost‑sharing by the applicants.

To facilitate approval, Tony offered a bribe to a government official responsible for processing applications under the scheme and requested that the vetting process be expedited.  The government official refused the offer and immediately reported the matter to ICAC.

Case Analysis

Case Analysis

Tony may have committed fraud by submitting false quotations to inflate the costs of digital solutions and falsely representing that the applicants had borne the required portion of project costs under the scheme.  Even if the applications were submitted by Tony on behalf of his clients, the SME clients may also incur criminal liability if they knowingly allowed the use of false quotations and supporting documents with the intent of securing approval of the subsidies.

On the other hand, Tony’s attempt to bribe a government official responsible for processing the applications may constitute an offence under Section 4 of the Prevention of Bribery Ordinance.  Section 4 prohibits any person from offering an advantage to a public servant as an inducement to or reward for that public servant’s performing or abstaining from performing any act in his or her official capacity.

To prevent, detect and deter similar malpractices, grantors and applicants of funding schemes are advised to adopt adequate corruption prevention measures in their operations.

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Valuable digital information demands protection

A sales supervisor of a telecommunications company abused his position and accepted HK$80 to HK$100 from a debt collector for each set of client’s personal data retrieved from his company’s database.
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A sales supervisor at a telecommunications company was given easy access to the central database of telephone subscribers.   A friend put him in contact with a debt collector, who offered him HK$80 to HK$100 to retrieve the personal data of each individual telephone subscriber.   The sales supervisor accepted the deal and regularly faxed the requested information to the debt collector.   In 26 months, he received a total of over HK$30,000 through 18 deposits made into his bank account.

Case Analysis

Divulging information to unauthorised parties for personal gain is a criminal act under anti-corruption law.  The sales supervisor had committed Section 9 of the Prevention of Bribery Ordinance.  Leaking customers’ personal data is also a breach of the Personal Data (Privacy) Ordinance and can expose the company to damaging lawsuits.

In a case of this kind, a great deal of time was usually required in identifying the suspect during the investigation, because the client database was open to many staff members for reasons of operating efficiency.  If no security measures were in place to control the retrieval of information, innocent staff would be  unhappy to find that they were suspected of the illegal act when investigation was required.  Besides, some staff members like the sales supervisor in this case might consider it a trivial matter to trade client information for some extra cash, especially when the information was so easily accessible.  

Where important data such as customer details, business plans, product designs, etc., are kept in digital formats, this becomes an area that is vulnerable to corruption and related crimes.  Managers must therefore be vigilant in maintaining the security of valuable information. Irrespective of the format in which it is stored, managers should classify information into different security levels according to the degree of sensitivity and confidentiality.   This helps prevent unauthorised access.

It is crucial that managers inform staff clearly of the serious consequences, both for themselves and for the company, that can result from the unauthorised disclosure of company information. The human resources policy of the company should be regularly reviewed and constantly enforced to provide the necessary deterrents against misconduct, e.g. any breach will result in dismissal and report to the relevant law enforcement agencies.

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A long shot: facing temptation

Customer Services Officer Tony and part-time phone salesman Curtis worked in the same team in a telephone company. Knowing that Tony was keen at golfing, Curtis offered to fix a golf club membership for Tony if Tony released clients’ personal information…
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Tony was a Customer Services Officer of a telephone company.  He tried his best in whatever he was assigned to do.  Very soon, he made a name for himself as a hardworking and responsible young officer.  Soon he got to know a lot of people working in his section.  One of them was Curtis.

Curtis was a part-time phone salesman working with Tony in the same team.  He had contacts everywhere and could gain entry to many exclusive clubs.  He treated Tony to dinners in the evenings, and sometimes even golf trips across the border on Sundays.

Tony picked up golf eagerly. He loved the greens and enjoyed the leisurely pace of the sport.  What was more was the pride of being among the well-to-dos in town.  He wished he had his own golf-membership but he knew it was almost impossible, given his present income and connections.

Curtis could guess what was on Tony's mind and told him, “If you release the personal information of your clients to me, I can fix a membership for you.  You have easy access to the computer records and this should not be a problem.”

Tony knew very well that Curtis would misuse these clients’ personal information for illegal gains.  He did not wish to be part of any scam.  But he could not resist the temptation of the golf membership. It would be decades before he could secure one on his own merits and earnings.  Perhaps it would not be difficult to find another colleague who also had access to the data to be the scapegoat.  Dinner and entertainment by Curtis also flashed across his mind.  Tony began to waver.  Should he say ‘yes’ to Curtis?

Case Analysis

Under Section 9(1) of the Prevention of Bribery Ordinance, it would be an offence if Tony (an employee), without the approval of his employer (the telephone company), accepted an advantage from Curtis for leaking out clients’ personal data. 

According to Section 2 of the POBO, advantage means any gift, loan, fee, reward or commission, employment, contract, service, favour, payment, release or discharge of loan or liability, etc.  Therefore, a golf club membership offered by Curtis can be regarded as an advantage.

Curtis might also violate Section 9(2) of POBO for offering bribes for the same purpose.

Furthermore, Tony and his company might breach the Personal Data (Privacy) Ordinance for disclosure of personal data of his clients with an intent to obtain gain or cause loss to the company’s clients or failed to protect the personal data of their clients.

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Leakage of confidential information to former colleague

An inspector in a government department copied records from the database of his department and sent them to his former colleague who owned a consultancy company for touting businesses.
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One day at dinner time, an inspector of a government department was chatting with a former colleague who owned a consultancy company.  During the meeting, the inspector mentioned that he had been in financial difficulties recently. The owner of the consultancy company took the chance to lend a helping hand to the inspector by offering him a loan of substantial amount.  At the same time, the owner of the consultancy company requested the inspector to copy to him from the database of the departmental computer and saved them into his personal USB.  Those records concerned the business organizations that had failed to comply with the regulations enforced by his department.  In return for the help from his former colleague, the inspector obtained over 100 records and sent them to the owner of the consultancy company.  The owner of the consultancy company used the records as a sales lead, approaching those business organisations on the list and touting his consultancy services to them. Some of the business organisations received sales calls from the consultancy company almost as soon as they had received warning notices from the government. They suspected corruption and reported the matter to the ICAC.

Case Analysis

According to the Prevention of Bribery Ordinance (POBO) S.4(1), it is an offence for the owner of the consultancy company to offer advantages (i.e. a loan) to induce a public servant (i.e. the inspector of the government department) to abuse his official capacity by leaking confidential information.  The inspector also violated POBO S.4(2) for accepting bribes in his capacity as a public servant.

Although the department may allow staff to copy information from the computer system into removable storage media for operational need, such arrangement opens up opportunities for information to be leaked.  The use of these media and mobile devices should be properly managed in workplace.  Guidelines alone cannot foster a culture of compliance. Corruption results from inadequately implemented controls and staff misconduct. This case demonstrates that rules are of limited use if no checks are carried out for compliance.  Therefore, managers should always keep a careful eye on subordinates and remind staff to handle conflicts of interest properly.  Misuse of personal data may be a breach of the Personal Data (Privacy) Ordinance and can expose the company to damaging lawsuits.  Coaching staff is essential for preventing problems.

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Misuse of an e-mail system

A sales manager of a web design company was moonlighting at a rival company. He diverted the clients’ business e-mails of his company to the secret employer and received commission on every contract he secured for the latter.
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Misuse of an e-mail system
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A sales manager of a web design company was moonlighting at a rival company.   To get more business in this competitive sector, the rival company offered the sales manager 6% commission on every contract he secured for them. During his day job at the web design company, the sales manager communicated with clients by e-mails, and it was easy for him to retrieve the clients’ business information that came with the e-mails he received.   He made use of the convenience provided by the system and diverted the e-mails to his secret employer.   He conducted six of these illicit transmissions within four months, and he also dishonestly secured contracts for the rival company by deceiving two clients into believing that his primary employer had an agency agreement with its rival.

Case Analysis

Commission is a kind of advantage under the Prevention of Bribery Ordinance (POBO).  The sales manager might have breached Section 9 of the POBO for accepting the commission as a reward for him to divulge company’s emails or information to the rival company. The offeror of the advantage might also breach the same law.

Management may take system security for granted, but this kind of oversight can prove costly – business may be diverted to competitors and security controls bypassed with just a few keystrokes.

The web design company should have adopted the necessary safeguards to ensure that the digital information was stored safely and under the control of authorised personnel. Proper audit trail should be maintained to detect and deter fraudulent practices.   Professional consultants can also be hired to review and enhance IT security on a regular basis.  Where these are not done, criminals can carry out acts which may not leave any trace, for example by abusing e-mails to commit crimes.

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